Maximize post-purchase revenue with targeted marketing
Place targeted offers where customers naturally engage. AI-powered recommendations suggest products during order tracking checks and shipping notifications for measurable sales growth.
Powering 30,000+ Shopify & DTC brands
What we deliver
Revenue opportunities for
each delivery milestone
How we help
Campaign capabilities designed for maximum conversion
Deploy targeted campaigns quickly with built-in analytics. AI-powered recommendations and flexible placement options maximize conversion potential.
Smart product recommendations on the tracking page
Using an AI-powered algorithm, our system analyzes purchase patterns to showcase best-sellers and frequently bought items when customers view tracking pages.
Flexible placement zones—header, sidebar, or footer—align with natural browsing behavior. Test different positions to find optimal visibility and click-through rates for your audience.
Strategic placement in
shipping notifications
Embed personalized product blocks in critical delivery messages. Customers see relevant add-ons during moments of high engagement and elevated satisfaction, such as the Out for Delivery and Delivered notifications.
Customizable discount modules include tailored messaging, limited-time codes, and direct purchase links. These elements drive immediate return visits and accelerate repeat purchase cycles.
Performance analytics and continuous optimization
Track marketing CTR and conversion orders across all placements. Real-time data shows which tracking page modules and email types generate the most revenue.
Compare click rates by placement and conversion by discount level to gain actionable insights. Adjust product selection, positioning, and offers based on actual performance to maximize returns.
Turn tracking checks into revenue
Strategic product placements and targeted offers increase sales by 15% while improving customer lifetime value by 22%.
Real results from brands like yours
68%
Drop in WISMO tickets
As Ever‑Pretty scaled globally, long production times created customer anxiety. Without shipment visibility, the support team was swamped with “Where is my order?” and refund-related inquiries.
Ever‑Pretty implemented CWILL's solutions. Customers now track orders and process returns independently while the team uses automation to recover revenue. The result: WISMO tickets dropped 68%, return questions fell 43%, and 54% of refund value was recovered.
What our customers are saying
Our order tracking software transforms the post-purchase experience. But don't take our word for it—here's what our customers say:
I've been using this tracking app for a while now, and I'm really impressed with the improvements I've seen recently. The features keep getting better, and it's clear the developers are actively working to enhance the experience. One thing I really appreciate is the customer support—it's fast, responsive, and genuinely helpful whenever I need assistance.
It is literally the go-to app if you want an app to give customers accurate real time updates without overpaying. It really did help our business with the seamless integration and the automated e-mails to our customers. Thank you guys!
CWILL Order Tracking has been a game-changer for our Shopify store! The app is reliable, easy to set up, and provides a seamless tracking experience for our customers. What really stands out is their customer support—fast, friendly, and genuinely helpful! Highly recommend!
This app works flawlessly and has all the features we need to collect and showcase reviews beautifully. The UI is clean, fast, and easy to use. What really stood out, though, is the support—incredibly fast, kind, and helpful. They handled everything professionally and even went the extra mile to tweak things just the way we wanted. Huge thanks to the team—you've definitely earned a loyal user!
Nous utilisons CWILL Order Tracking avec Klaviyo pour automatiser nos emails de suivi et post-livraison, et c’est un vrai game-changer. L’intégration est fluide, les événements (comme “colis livré”) remontent parfaitement, et la personnalisation client devient ultra précise. Support réactif, interface claire, et options avancées pour les marques exigeantes. Merci pour ce bel outil.
The app works perfectly once everything is set up. Special thanks to Zessa for the support—she helped me quickly and efficiently customize my tracking page buttons. Clean interface, great parcel tracking features. Highly recommended!
Absolutely amazing support! The team was incredibly warm, kind, and responsive—especially Zessa! She was super friendly and handled everything with such care and clarity. I felt like I was chatting with someone who genuinely wanted to help. Fast replies, clear explanations, and a lovely attitude throughout. Big thanks to the whole support team—you're doing a fantastic job!
CWILL's support is great! Their team is always available and ready to assist with any questions or issues. They respond quickly and go above and beyond to ensure everything runs smoothly. Highly recommend it.
This app has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. Highly recommend this app for any e-commerce store!
CWILL Order Tracking solution
Explore more features
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Branded Tracking Page
Create custom tracking pages that match your store's branding to keep customers engaged and build trust throughout delivery.
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Automated Shipping Notifications
Auto-send personalized shipping updates to reduce customer inquiries and enhance post-purchase communication.
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Data-Driven Analytics
Analyze shipment performance and tracking page engagement to optimize delivery strategy and boost marketing effectiveness.
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Estimated Delivery Date
Show accurate delivery windows throughout the shopping journey. Drive purchases by setting clear expectations.
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Order Tracking Dashboard
Monitor and manage every shipment stage from a comprehensive dashboard with detailed status categories and powerful filtering capabilities.
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Dropshipping Mode
Customize tracking displays by hiding origin country, city, and carrier details to create a branded shopping experience.
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Last-Mile Tracking
Enable last-mile tracking with supported carriers to provide final delivery updates and reduce customer inquiries when available.
The post-purchase & retention suite Shopify brands trust
$10M+ in Klaviyo customer revenue
$10M+ in Klaviyo customer revenue
15,000+ Shopify reviews
4.9-star rating
Shopify App Store and G2
Built for Shopify certified
All apps meet highest standards
24/7 live support
Global, always-on
Frequently asked questions
With CWILL's pre-built templates and modules, you can deploy campaigns quickly without development resources and start generating revenue.
Since you're targeting high-intent moments—when customers are actively checking their delivery status—these visits naturally convert into sales opportunities. The combination of quick deployment and engaged audiences means you can expect to see initial results within your first billing cycle.
Absolutely. CWILL's machine learning analyzes your purchase patterns to display best-sellers and complementary items, but you maintain full control over the recommendations. You can choose flexible placement zones on your tracking page (header, sidebar, or footer) to align with natural browsing behavior.
For shipping notifications, you decide which delivery milestones trigger product blocks—such as out-for-delivery or delivered notifications. You can also customize discount modules with tailored messaging, time-sensitive codes, and direct purchase links to drive immediate return visits.
The data suggests quite the opposite. CWILL's approach achieves 30% higher engagement rates because recommendations appear during peak engagement moments—when customers are already interacting with your brand by checking delivery status or shipping updates.
These aren't random promotions but relevant add-ons presented when customer satisfaction and attention are highest. By enhancing touchpoints customers are already using rather than creating additional marketing messages, you're providing value during natural engagement moments, which customers appreciate.
CWILL Order Tracking provides comprehensive performance analytics that track marketing clicks and conversion orders across all placements in real-time.
You can monitor which tracking page position generates the most revenue, compare marketing CTR by placement, and measure conversion by discount level systematically. This data-driven approach allows you to test different positions to find optimal visibility and click-through rates for your specific audience, then adjust product selection, positioning, and offers based on actual performance to maximize returns.
See what CWILL Order Tracking
can do for your brand
Map your unique challenges with a CWILL expert. We’ll show you how to engage customers after checkout and drive more repeat sales.
Book a demo