CWILL eCommerce SolutionServe better.
Retain longer.
Grow faster.

Retention is the new growth. Create memorable shopping experiences so customers feel seen, well cared for, and ready to buy more. With CWILL eCommerce solutions for Shopify, gain traction and grow beyond limits.

Trusted by the world’s most innovative companies
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Fuel for smart growth.
Power for long-term wins.

Order Tracking
Returns & Exchanges
Shipping Protection
Loyalty & Referrals
parcelwill-logo-invertedParcelWILLOrder Tracking

From trust-building to sales-boosting

Eliminate WISMO by keeping customers in the know at every step. Turn pre-parcel anxiety into more trust, more visits, and more sales.

ParcelWILL Order Tracking by CWILL
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27% more repeat purchases
We hoped to engage our customers more during the order tracking process. CWILL exceeded our expectations.
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Stephanie Arminavage
Chief Operating Officer
parcelwill-logo-invertedParcelWILLReturns & Exchanges

Returns that rescue your sales

Don’t let a single buyer leave disappointed. Offer flexible options that they appreciate, and earn your brand a second chance to shine.

ParcelWILL Returns and Exchanges by CWILL
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56% of return revenue retained
We were losing money on returns. Now, we’re turning returns into new purchases—it’s a game-changer.
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Jay-Jay P.
Founder & CEO
parcelwill-logo-invertedParcelWILLShipping Protection

Guard every order. Keep every promise.

Even when deliveries fail, your brand doesn’t have to take the hit. Offer simple shipping protection to keep customers calm and confident.

ParcelWILL Shipping Protection by CWILL
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21% reduction in shipping losses
It gives our customers the reassurance they need. Plus, our team no longer has to handle the claims manually.
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Tommy
Chief Executive Officer
trustwill-logo-invertedTrustWILLLoyalty & Referrals

Spark love and lock in loyalty

Make your top customers feel special with curated perks and experiences, so they stick longer and love being part of your brand.

TrustWILL Loyalty and Referrals by CWILL
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18K+ more loyalty members
It did not take long for us to start seeing positive results a few days after the installation.
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Tien-Yu Lee
Marketing Manager

Grow beyond checkout with CWILL. Never slow down.

We aim to help you streamline operations and build a brand your customers genuinely love.
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CWILL
platform

Optimize customer journeys and leave all the busywork behind.
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TrustWILL

Encourage customers to stay longer and spread the word.
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ParcelWILL

Free your support team and get rid of angry emails.
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SendWILL

Grow your customer base and deliver personalized support.
CWILL eCommerce Growth Platform
Business Intelligence

CWILL AI that moves the needle

Give every customer a hyper-personalized journey, so they feel truly understood and become more connected with your brand.

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Post-purchase upsells
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AI-powered exchanges
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AI review summary
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AI-assisted support

Empowering the world’s leading Shopify Plus brands

Explore real-life success stories of brands like yours and discover what’s possible for you.

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63%
Reduction in support tickets

Working with over 20 carriers and shipping to more than 70 countries, Depology's support team was overwhelmed by "Where is my order?" inquiries, because long international shipping times caused anxiety and confusion.

To solve this, Depology implemented Order Tracking. As a result, support requests dropped sharply. The team saved over 1,000 hours each month. Most importantly, customer satisfaction scores also increased.

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20x
Coupon redemption rate
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48%
Higher customer lifetime value
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50%
Lower CAC through referral

CWILL: One platform for all your customer retention needs

Delight customers at every post-purchase touchpoint. Build trust and drive loyalty to fuel long-term growth with CWILL Shopify apps.

At the forefront of the industry and in the hearts of customers

G2 Best Real Estate Software Products 2026
G2 Momentum Leader 2026
G2 High Performer Software 2026
G2 Best Support 2026
G2 Users Most Likely to Recommend 2026
G2 Best Estimated ROI 2026

15,000+ reviews

With over 15K reviews, CWILL ranks among the most popular Shopify app developers.

4.9-star rating

We maintain a 4.9-star average on both the Shopify App Store and G2. Brands rely on us for daily operation.

Built for Shopify

All our major apps meet Shopify’s highest standards for performance, reliability, and seamless integration.

24/7 customer support

Our support team spans eight countries. Whenever you need help, a real person is ready to assist.

See real results of brands like yours in a quick demo

Want to learn more about CWILL’s proven solutions? We can't wait to hear how we can help. Our team is at your will, 24/7.

TRUSTED BY LEADING SHOPIFY BRANDS WORLDWIDE
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30K+

Customers Worldwide

$216B+

Yearly Impacted Revenue