Track packages across 1,694 carriers worldwide

In a broad sense, a carrier is an individual or a company that owns or operates transportation equipment to move freight from one point to another by land, sea, or air. Carriers play an integral role in the supply chain, by transporting goods between manufacturers, suppliers, wholesalers, retailers, and end consumers. Examples of carriers include postal operators, parcel and express delivery companies, trucking companies, airlines, and container shipping companies.

Carriers can be classified based on several criteria:

• By mode of transportation: air cargo carriers, truckload carriers, LTL (less-than-truckload) carriers, and ocean carriers;
• By geographic coverage: international, national, regional, and local carriers;
• By operating model: private, contract, and common carriers;
• By delivery speed: standard, express, overnight or next-day, and same-day services.

Both carriers and couriers transport shipments from one location to another, but the terms are used differently in the logistics industry.

A carrier is a broad term for a company or service provider that transports goods by land, sea, or air. Carriers may handle anything from small parcels to large freight shipments, depending on their transportation network and services.

Couriers typically specialize in delivering smaller shipments, such as parcels and documents, often with door-to-door and time-sensitive delivery services.

The best option depends on factors such as shipment size, destination, delivery speed, service level, and cost.

With so many carriers and couriers available, choosing the right one can be challenging. Consider factors such as shipping costs, delivery times, package requirements, tracking capabilities, service coverage, and additional services.

Keep in mind that service availability and fees can vary by carrier and destination. Some carriers may not deliver to certain remote areas or may charge additional fees for remote-area deliveries. Compare the available options based on your shipping needs before choosing a carrier.

All-in-one package tracking allows you to track packages across multiple carriers in one place throughout the delivery journey. It can also provide additional tracking features that help businesses simplify shipment management, improve the post-purchase experience, and encourage repeat purchases.

CWILL Order Tracking integrates with 1,694 carriers worldwide to provide a package tracking solution for Shopify and DTC brands. It enables you to automate package tracking across the carriers you work with, including major carriers such as USPS, FedEx, UPS, DHL, China Post, Royal Mail, and DPD, as well as regional and specialized carriers.

With an extensive carrier network, CWILL Order Tracking helps you track shipments throughout the delivery journey, from first mile to last mile. You can manage tracking information across multiple carriers in one place, making it easier to manage post-purchase operations and improve customer satisfaction.

On the CWILL website, you can check a shipment by entering your tracking number on the universal tracking page or a carrier-specific tracking page. Click “Track” to view the latest tracking details.

For merchants, CWILL Order Tracking is available for both Shopify and WooCommerce. Once installed, CWILL Order Tracking automatically retrieves tracking updates from over 1,694 carriers when a tracking number becomes available for an order.

Orders are organized into standardized shipment statuses, such as Info Received, In Transit, Out for Delivery, Delivered, Not Found, Exception, Failed Attempt, and Expired, making it easier to understand and manage shipment progress.

CWILL Order Tracking also provides a tracking page that you can add to your store’s navigation menu, allowing customers to track their orders directly. If email notifications are enabled, customers can also receive shipment status updates through emails sent on your behalf.

Package tracking gives businesses and customers greater visibility into shipment progress. For merchants, an effective package tracking system can also monitor shipments, help identify delivery issues, and improve the post-purchase customer experience.

The main benefits of package tracking include:

• Improving shipment visibility;
• Improving the post-purchase experience;
• Identifying and addressing delivery issues;
• Managing returns more efficiently;
• Reducing customer inquiries about order status.

Major package delivery companies operating in the U.S. include UPS, FedEx, USPS, DHL, and OnTrac.

In the UK, major delivery companies include Royal Mail, Evri, DPD, DHL, Yodel, Parcelforce Worldwide, and FedEx.

In China, major delivery companies include SF Express, China Post EMS, ZTO Express, JD Logistics, YunExpress, STO Express, J&T Express, Deppon, and Kuayue Express.

These carriers handle large volumes of shipments and offer a range of domestic and international delivery services.

CWILL Order Tracking supports shipment tracking across these and many other carriers.

Tracking number lookup works through integrations with different carriers and their tracking systems. When you enter a tracking number, CWILL identifies the carrier and retrieves the latest tracking information for your shipment.

Because different carriers may use similar tracking number formats, the carrier cannot always be identified automatically. If this happens, you may need to select the carrier manually.

Based on big data and machine learning, CWILL automatically detects the carrier for over 90% of tracking numbers. If the carrier can’t be detected automatically:

• On the CWILL website, use the carrier-specific tracking page;
• In the CWILL Order Tracking app, select the carriers you work with to improve carrier detection accuracy.