Post-Purchase
Order Tracking
Choose a plan that fits your order volume to eliminate "WISMO" support tickets and keep customers informed every step of the way.
Monthly
AnnuallySave up to 21%
Free
All the basics for you to start a new business
20 credits/month
$0/month
Unavailable once credits are exceeded.
Get started free
All Free features:
Access to 1,530+ global carriers- Automatic carrier detection
- Real-time tracking sync
- Branded & multilingual tracking page
- Smart dashboard
- Basic analytics
- Tailored for Shopify
Essential
For early growth when you’re ready to level up.
200 credits/month
STARTING AT
$11/month
Avg. $0.055 per order
Start free trial
All Free features, plus:
- Post-purchase EDD
- 24/7 chat support
- Custom shipment status
- Product recommendations
- Shipping notifications
- Advanced analytics
- Discount upsells
- Shipping protection
MOST POPULAR
Professional
Built for teams chasing stronger retention at scale.
2,000 credits/month
STARTING AT
$59/month
Avg. $0.0295 per order
Start free trial
All Essential features, plus:
- Auto-translate tracking details
- CSV & PDF export
- Pre-purchase EDD
- Advanced integrations with Klaviyo, Gorgias, and more
- Developer API & Webhook
- Remove CWILL branding
Enterprise
Best for enterprise-scale use and custom needs.
25,000 credits/month
STARTING AT
$479/month
Avg. $0.0192 per order
Start free trial
All Professional features, plus:
- Dedicated tracking channel
- Custom integrations
- Customer success manager
- Dedicated onboarding manager
- Dedicated priority support
One platform for all your customer retention needs
We aim to help you streamline operations and build a brand your customers genuinely love.
Trusted by 30,000+ Shopify & DTC brands
Frequently asked questions
Discover your new post-purchase and retention experience
Map your unique challenges with a CWILL expert. Most brands leave their demo with an actionable retention strategy the same week.
Trusted by 30,000+ Shopify & DTC brands
30K+
Customers Worldwide
$216B+
Yearly Impacted Revenue