Post-Purchase
Returns & Exchanges
Pick a plan that matches your monthly return volume. Streamline management and prevent returns from becoming a total loss.
Monthly
AnnuallySave up to 21%
Free
All the basics to start your business
6 returns/month
$0/month
Start free trial
All Free features:
Manage returns in one place- Branded return page
- Return label
- Multi-language
- Eligibility rules
- Email notifications
Essential
All must-haves for growing brands
50 returns/month
STARTING AT
$29/month
$0.45 per extra return
Start free trial
All Free features, plus:
- Return protection widget
- Flexible refund solutions
- Variant exchange
- Restocking fee, shipping fee, rewards
- Packing slip
- Embedded return page
- Custom return page domain
- Account page returns widget
- 24/7 live support
MOST POPULAR
Professional
Advanced solutions to scale your business
200 returns/month
STARTING AT
$99/month
$0.45 per extra return
Start free trial
All Essential features, plus:
- Refund to store credit
- Exchange for different items
- Custom return solution
- Unlimited carrier connection
- Free pickup
- Third-party integrations
- Auto-track return shipment
- Returns analytics
- Onboarding meeting
Enterprise
Specially designed for high-volume businesses
500 returns/month
STARTING AT
$299/month
$0.45 per extra return
Start free trial
All Professional features, plus:
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
One platform for all your customer retention needs
We aim to help you streamline operations and build a brand your customers genuinely love.
Trusted by 30,000+ Shopify & DTC brands
Frequently asked questions
Discover your new post-purchase and retention experience
Map your unique challenges with a CWILL expert. Most brands leave their demo with an actionable retention strategy the same week.
Trusted by 30,000+ Shopify & DTC brands
30K+
Customers Worldwide
$216B+
Yearly Impacted Revenue