Straightforward pricing,
built to scale with you
Every CWILL capability—Order Tracking, Returns & Exchanges, Product Reviews, Loyalty & Referrals, Pop-up & Email Marketing, AI Chat, SEO & Speed—has free and paid tiers, so you only pay for what you need. They're built to work together, and priced that way too.
Select a product from the menu to see individual plans and pricing.
Powering 30,000+ Shopify & DTC brands
Returns & Exchanges
Turn post-purchase into a growth engine. Start free, and upgrade as your order volume grows.
Want to bundle & save?
Contact usCompare plans in detail
Every plan covers the essentials. Expand a category below to see exactly what changes as you grow.
Why brands trust CWILL pricing
No surprise fees when order volume grows past a threshold
Free plans are real—no credit card required
Paid plans are prices for the $3M-$50M revenue range
Cancel anytime—no annual lock-in required on most plans
Frequently asked questions
Every paid plan includes the same free trial period—no charges and no credits used while it runs.
Yes, you can change your plan any time. Upgrades take effect immediately. Downgrades take effect once your current plan ends—and switching from annual to monthly counts as a downgrade, so it takes effect once the annual plan expires.
Usage charges don't apply on the Free plan. On paid plans, you can change your spending limit any time.
No manual import needed—installing the app automatically syncs tracking data for orders from the past 30 days, so you can start tracking your recent orders right away.
Discover your new post-purchase and retention experience
Map your unique challenges with a CWILL expert. Most brands leave their demo with an actionable retention strategy the same week.
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