Best Shopify Order Tracking Apps with Klaviyo Integration

Order tracking is actually one of the most active post-purchase touchpoints. Integration with Klaviyo allows you to use real shipping data to trigger personalized emails, SMS, and automated flows at every delivery milestone.

But which apps are the best ones to connect?

In this article, we’ll name the best Shopify order tracking apps with Klaviyo integration, compare them by data depth and flow use cases, and help you find the right fit for your store’s post-purchase setup.

How We Chose These Klaviyo Order Tracking Apps

While most order tracking apps have the same purpose (to keep customers informed on their order status), they still work and offer different levels of Klaviyo compatibility, data depth, and post-purchase features.

So, we picked apps and reviewed them based on the following:

• Klaviyo data sync: Each app was checked on its ability to send real shipment and delivery event data to Klaviyo easily and reliably.
• Flow use cases: We looked at the trigger metrics and shipping data each app provides. Plus, the specific flow use cases it can actually support.
• Branded tracking: We also assessed how useful each app’s branded tracking page is for keeping customers engaged and informed throughout the post-purchase experience.
• Business fit: Lastly, these apps are evaluated based on which type of store they work best for (DTC brands, small stores, high order volume businesses, etc.). 

The best-performing ones then end up in our list. And we’ll discuss them in more detail soon.

Comparison Table: Shopify Order Tracking Apps with Klaviyo Integration

Before we get into the details, here’s a quick look at how each app compares for Klaviyo-focused merchants. We’ll cover the strengths, limitations, and best fit for each one in the sections below.

10 Best Shopify Order Tracking Apps with Klaviyo Integration

Let’s now take a closer look at the 10 best Shopify order tracking apps you should integrate with Klaviyo.

1. ParcelWILL Order Tracking

Best for: Klaviyo Customer Hub order tracking and branded delivery flows

ParcelWILL is a post-purchase platform that offers features on order tracking, returns and exchanges, and shipping protection. For this list, we’ll only talk about its order tracking aspect. 

Its integration with Klaviyo allows e-commerce businesses to sync real-time shipment data, build automated post-purchase flows, and improve order tracking inside Klaviyo Customer Hub.

Klaviyo integration fit

You can use the API to connect ParcelWILL to Klaviyo and pass tracking and delivery data directly into your account. Once connected, ParcelWILL sends shipment data like carrier name, tracking link, shipment status, expected delivery date, and last checkpoint to Klaviyo with every tracking event.

That data flows through five trigger metrics: Shipment Status Update, Shipment Sub-Status Update, Shipment Stalled, Shipment Transit Delay, and Post-Purchase EDD Expired. These let you build automated post-purchase flows based on real shipping events.

ParcelWILL also improves the tracking experience inside Klaviyo Customer Hub. And that’s through syncing more detailed and real-time shipment statuses. Your customers no longer have to see a static “Shipped” status. They’ll get more accurate updates like In Transit, Out for Delivery, Delivered, and Failed Attempt as the shipment progresses.

Best Klaviyo flow use cases

• Delivery delay or exception notification flows
• Delivered follow-up and review request timing

Branded tracking value

When customers click “Track Shipment,” ParcelWILL redirects them to your branded tracking page under your own domain. That means post-purchase traffic stays on your store rather than going to a carrier’s website.

Since the tracking page includes product recommendations (think “You may also like” sections), every shipment check becomes a chance to drive a repeat purchase or introduce customers to something new.

Limitations to consider

• ParcelWILL’s event properties are case-sensitive (you have to test them to make sure everything’s working properly).
• Customer Hub requires a bit of setup on your end.

Choose ParcelWILL if you want to use more accurate and real-time shipment data on your Klaviyo post-purchase flows and Customer Hub.

2. LateShipment.com

Best for: Delivery delay alerts and proactive customer experience automation

LateShipment.com is another post-purchase platform, but it provides tools for order tracking, returns, shipping audits, and even insurance. It’s a solid option if you want access to more shipping triggers and event-based segmentation. 

Klaviyo integration fit

LateShipment.com feeds shipment and delivery event data into Klaviyo through 14+ shipping status triggers and 9+ exception triggers. Besides the usual updates, it offers triggers for delays, failed attempts, and damaged deliveries (to avoid any surprises). 

You can also build retention flows to save “at-risk” customers who had a rough delivery experience,… and schedule review requests or referrals for successful deliveries. 

Built-in engagement analytics is also available for performance tracking of your post-purchase emails.

Best Klaviyo flow use cases

• Delivery delay and exception notification flows
• Follow-up, retention, and post-delivery review flows

Branded tracking value

LateShipment.com offers a branded tracking page for customers and supports split shipment and multiple carrier updates. Support teams’ help will be minimal, as customers can track all their orders easily on one page. 

Limitations to consider

• Small store owners (who only want basic shipping notifications) may find its features too much.
• Familiarity with event-based segments and flows is needed to maximize the integration. 

Choose LateShipment.com if you want more advanced delivery communication and CX automation in your Klaviyo post-purchase emails.

3. AfterShip Order Tracking

Best for: High-volume shipment tracking and Klaviyo shipping notifications

Third on our list is AfterShip: a popular post-purchase and order tracking platform. It’s great for brands with large order volumes and complicated tracking needs as it supports wide carrier coverage, shipment visibility, and tracking notification. 

Klaviyo integration fit

Klaviyo integration can be done through the AfterShip Apps page. After you connect these two, you’ll be able to centralize order tracking email and SMS notifications into Klaviyo.

You’ll also get 16 automatic notification triggers and 57 text variables to personalize your messages with details like tracking status, carrier, and delivery milestones. So, your customers get shipping updates that are actually relevant and timely to their order status.

Best Klaviyo flow use cases

• Shipment status and delivery update flows
• Stalled and exception notification flows

Branded tracking value

AfterShip’s branded tracking page allows a fully customized experience for customers. You get to reflect your branding in every post-purchase experience, and also add special gift-tracking experiences (like holiday or occasion-specific pages).

So, aside from keeping customers informed with end-to-end order visibility, you also get more opportunities to bring repeat purchases.

Limitations to consider

• Usable flow metrics depend on your AfterShip plan (only 10 for Pro and Premium; 18 on Enterprise).
• Its high-volume approach isn’t ideal for stores with simpler shipping needs.

Choose AfterShip if broad carrier coverage and more personalized shipping notifications are your top priorities.

4. Loop

Best for: Return-focused post-purchase flows

Loop’s main feature is returns management. This integration allows you to use more advanced return events for retention post-purchase flows. We know how returns are often related to bad experiences. Loop can help you save those customer relationships (before they’re over).

Klaviyo integration fit

Loop-Klaviyo integration will let you sync return data (return frequency, reasons, outcomes, etc.) into your Klaviyo customer profiles as custom metrics. Since you can group customers better and be more strategic with your return automated flows, you can improve your retention process post-purchase.

For example, you can send customers with unused credit scores (from a return request) to use them, or maybe alert new customers that their return window is about to end.

Best Klaviyo flow use cases

• Return request and approval flows.
• Store credit and exchange follow-up flows.

Branded tracking value

Loop’s tracking offers a tracking page that allows you to provide an on-brand experience when customers are checking their order status (and delivery dates).

And since it connects with Klaviyo, you can send shipping notifications that are consistent with the rest of your post-purchase communications.

Limitations to consider

• Loop doesn’t focus on outbound shipment tracking flows.
• There’s no free plan (or affordable plan) that is ideal for smaller store owners.

Choose the Loop app if you want to focus more on creating returns, exchanges, and retention workflows in Klaviyo.

5. Malomo

Best for: Bringing in more repeat sales (and increasing average order value) through post-purchase tracking emails.

As for the 5th app on our list, we picked a retention-focused post-purchase tracking app: Malomo. This app (which is now under Redo) is a great choice if you want to get more sales from your existing customers through your branded tracking page and delivery communication process.

Klaviyo integration fit

Connecting your Klaviyo account with Malomo will allow you to pull carrier, product, customer, and order data for your Shopify store. And you can use this information to trigger automated emails and SMS when shipment statuses change from Fulfilled, Shipped, Out for Delivery, Delivered, and more.

On top of that, you also get filters and segmentation for more personalized messaging.

Best Klaviyo flow use cases

• Shipping and delivery updates flow.
• After delivery, follow-up flows.

Branded tracking value

Malomo introduces a 2-click tracking page creator that lets you build a functioning page. It then allows you to fully customize it and marketing materials like relevant products, promotions (small discount for the next purchase), or helpful content like product care tips or tutorials to retain customers’ attention and bring more $$$.

Limitations to consider

• You’ll need a solid Klaviyo setup to get real value from this integration (thus, it’s more ideal for larger DTC brands).
• It focuses more on post-purchase marketing than deep carrier tracking data.

Choose Malomo if you want to use your order tracking email flow as a chance to boost engagement and sales after checkout.

6. PAQATO

Best for: Shipment tracking updates, and using delivery data for post-purchase communication

PAQATO is a Germany-based app that supports order tracking management and after-sales customer communication. If you want a platform that can help you create seamless delivery updates, this is a good app to check.

Klaviyo integration fit

PAQATO connects to Klaviyo easily through the web app settings under Data Connection. With that, shipping event data becomes available, and you can use it for all delivery scenarios: on schedule, delayed, and even for damaged orders.

You can set up your own message and use data from analytics (like purchase history, location, or customer preferences) for more personal post-purchase communication in multiple channels.

Best Klaviyo flow use cases

• Shipping update and delivery status flows.
• Follow-ups and after-sales communication flows.

Branded tracking value

PAQATO’s branded tracking page (called TRAQ) can be set up code-free and in just a few clicks. It can also be designed to match your store’s branding.

We think that the multi-language support and personalized customer greetings are a great addition for a more “special” post-purchase experience.

On top of the usual order status updates, TRAQ allows you to advertise special offers, banners, and complementary products directly on the page. 

Limitations to consider

• The app mostly serves brands in Germany, Austria, and Switzerland.
• It doesn’t integrate with Klaviyo Customer Hub tracking.

Choose PAQATO if you want a structured delivery communication workflow.

7. Track123 Order Tracking

Best for: Affordable order tracking to reduce customer support inquiries

Track123 is a Shopify order tracking app that gives customers real-time shipment updates. Because of its simplicity and decent carrier coverage, it’s used mostly by SMBs and dropshipping stores.

Klaviyo integration fit

You can simply activate the Klaviyo-Track123 integration with an API Key from the Track123 settings. Then, the “Track123 Shipment Status Update” metric will be available in your Klaviyo Analytics to start building flows.

This comes with 7 tracking statuses:

• Info Received
• In Transit
• Out for Delivery
• Failed Attempt
• Exception
• Delivered
• Expired

Plus, it passes variables like tracking link and shipment status, so your post-purchase emails feel relevant to each customer.

Best Klaviyo flow use cases

• Shipping confirmation and tracking link flows
• Delivered follow-up flows.

Branded tracking value

Track123’s branded tracking page provides multiple customizable templates and language support. Like most on this list, it’s “plug-and-play.” So, no sweat on setting it up.

Orders and tracking information sync smoothly (and automatically) in real-time. The app also provides a unique PayPal tracking sync feature. It automates the process of sending tracking info to PayPal to help speed up the funds release process for your store.

Limitations to consider

• It only covers simple shipment tracking data.
• It doesn’t offer post-purchase retention flows.

Choose Track123 for more basic and cost-effective Klaviyo automation.

8. Parcelous

Best for: Automated carrier detection and branded tracking

Parcelous is a Shopify order tracking app that automatically pulls tracking numbers from your fulfillments and creates a branded tracking page directly on your store.

Klaviyo integration fit

Parcelous connects with Klaviyo to send email notifications to customers when their package moves.

It automatically detects the carrier for each tracking number (and even picks up transit tracking numbers) if they change along the way. The data it pulls includes tracking status and shipment movement updates, which trigger emails that drive customers back to your branded tracking page.

Best Klaviyo flow use cases

• Package movement notification flows.
• Delivered follow-up flows.

Branded tracking value

Parcelous creates a fully branded tracking page on your Shopify store where customers can check their order status using their tracking number or order number.

Since the tracking page lives on your store, customers stay within your brand experience. You can also display products directly on the tracking page for upsells and use Klaviyo email notifications to drive customers back to the page after each update.

Limitations to consider

• Its Klaviyo integration is limited to basic email notifications
• Not good for a more advanced post-purchase automation flow

Choose Parcelous if you need a simple tracking setup and basic Klaviyo email notifications.

9. ShipBob Fulfillment

Best for: Outsourced fulfillment with order and tracking data synced to Klaviyo

Compared to the other order tracking apps here, ShipBob is a complete fulfillment platform. It’s not a pure tracking app, but you can still use its fulfillment and order data to trigger post-purchase flows in Klaviyo.

Klaviyo integration fit

ShipBob integrates seamlessly with Klaviyo through a one-way sync. It pushes recipient profiles and activity updates into a Klaviyo list of your choice.

Some tracking details it shares are pre-tracking info, shipment status, recipient details, and, of course, tracking numbers. All of these can be used for pre-shipment alerts, tracking updates, and order delay warnings.

Best Klaviyo flow use cases

• Real-time fulfillment and order data flows.
• Proactive delay notification flows.

Branded tracking value

ShipBob doesn’t offer a branded tracking page. Its value for Klaviyo is purely in the fulfillment and order data it pushes through, which you can use to send branded email and SMS updates. Merchants who want a proper branded tracking page will need to pair ShipBob (or Klaviyo) with a dedicated tracking app.

Limitations to consider

• It doesn’t offer a dedicated branded tracking page.
• Since it’s a fulfillment platform, the Klaviyo integration setup and flow creation might require more planning.

Choose ShipBob if your fulfillment data is what you need to use for Klaviyo shipping communication.

10. ShipStation

Best for: Multi-carrier shipping data flows for Klaviyo emails

ShipStation is a shipping and fulfillment platform that helps merchants manage labels, carriers, and shipment data across multiple ecommerce platforms. It’s a practical option for Klaviyo if you want to power branded email and SMS campaigns after-sales with shipping data.

Klaviyo integration fit

This app connects shipping events and status data directly to your Klaviyo account. You can use them for audience segmentation, triggering email flows, and creating messages based on shipment status… and carrier information. So, you can build more campaigns that reflect each customer’s needs.

Best Klaviyo flow use cases

• Shipment confirmation and tracking update flows.
• Post-purchase campaign flows.

Branded tracking value

ShipStation does offer a branded tracking page that shows shipment status, expected delivery, and proof-of-delivery details with your store’s logo, colors, and messaging. But since it’s more for shipping operations, the tracking page is more of a simple “add-on,” it’s not as powerful as the other options.

Limitations to consider

• Brands that don’t use ShipStation for shipping and fulfillment may not get full value from this integration.
• Its branded tracking page is basic compared to dedicated tracking apps on this list.

Choose ShipStation if you need multi-carrier shipping data to power Klaviyo campaigns and you’re already managing fulfillment through the platform.

Which Klaviyo Order Tracking App Fits Your Store?

The best Klaviyo integrations will depend on the main post-purchase goal you want to focus on:

1. For Customer Account Tracking

If Klaviyo Customer Hub visibility is your main priority, ParcelWILL is the strongest option on this list.

It pushes real-time tracking statuses directly into the Customer Hub and redirects the “Track Shipment” button to your branded tracking page.

If you also want to use that tracking experience to level up your sales, Malomo is another app to check.

2. For Delivery Delay Communication

Our top picks here will be LateShipment.com, ParcelWILL, and AfterShip. Each one sends delay, delivery exception, and delivery event data into Klaviyo so you can reach out to customers before they “notice” the issue.

Choose one that offers the triggers and data you’d like to use inside Klaviyo.

3. For Returns, Fulfillment, or Shipping Operations

These use cases call for different tools. Loop is the go-to for returns and exchanges, ShipBob covers fulfillment data… and ShipStation handles multi-carrier shipping operations.

None of these apps can replace a dedicated branded tracking app, but they do work well with a Klaviyo setup (in case you need data from these parts of the post-purchase journey).

How Klaviyo & Shipping Data Supports Post-Purchase Revenue

These ecommerce platform integrations can help you support better timing, customer segmentation, and keep post-purchase traffic on your store. Here’s how:

1. Better Message Timing

Some stores send follow-ups based on a fixed number of days after purchase. But that makes delays and early deliveries harder to account for. 

With real shipping data, you can trigger messages based on actual delivery status. That protects both the customer experience and your message’s relevance.

2. Better Customer Segmentation

Other than timing, Klaviyo and shipping data also give you better signals to segment your customers. Tracking events like delivery completion, delays, and how often a customer checks their tracking page ALL tell you what kind of experience they had.

• Did their order arrive late?
• Did they check the tracking multiple times?

A customer who had a rough delivery experience needs a different follow-up than one whose order arrived without issues. And if you segment that well (using these metrics), you’ll create more relevant post-purchasing messages.

3. Better Owned Traffic

Carrier tracking pages are okay, but they take control away from your brand. With your own branded tracking page (which order tracking apps can provide), you have a say in what your customers see.

You can show product recommendations, share helpful content, or even spotlight a promotion. Since the traffic stays on your store, you get the chance to engage more and increase repeat purchases.

Final Verdict: Best Shopify Order Tracking Apps with Klaviyo Integration

There’s no one app to be named the best. It still comes down to what data you need for your post-purchase workflow.

But if you want a strong starting point, ParcelWILL Order Tracking covers the most ground for Klaviyo users: Customer Hub tracking, branded delivery flows, and real-time shipment data.

Whatever you choose, make sure to compare apps by how deep their Klaviyo integration actually goes, and not simply the tracking features.

FAQs About Shopify Order Tracking Apps with Klaviyo Integration

What is the best Shopify order tracking app with Klaviyo integration?

It depends on what you need. ParcelWILL is the strongest pick if Klaviyo Customer Hub tracking and branded delivery flows are your priority. For broader shipment tracking, AfterShip is a solid option. And if retention and repeat sales are the goal, you may check Malomo.

Can Klaviyo send shipping and delivery updates?

Yes, Klaviyo can send shipping and delivery updates, but it needs shipment data from a tracking app or fulfillment platform to do it. Apps like ParcelWILL, AfterShip, or LateShipment.com provide that data. Shopify’s native tracking alone usually isn’t enough for advanced flows.

What are Klaviyo shipping and delivery data connectors?

Klaviyo shipping and delivery data connectors are third-party apps that send shipment and delivery data into Klaviyo so you can trigger flows based on order milestones. Apps like ParcelWILL, AfterShip, Malomo, ShipBob, and ShipStation all work as data connectors for Klaviyo.

Do Shopify merchants need a separate tracking app for Klaviyo?

Not always. Shopify’s native tracking data can work for basic shipping notifications. But if you want advanced Klaviyo flows, Customer Hub tracking, or a branded tracking page, a dedicated tracking app like ParcelWILL or AfterShip will give you much richer data to work with.