Straightforward pricing,
built to scale with you

Yes. It's 100% free to use, with no paid tiers or usage limits.

Yes. AI Chat integrates with your current tech stack and connects customer information, order status, post-purchase workflows, marketing touchpoints, and support records across different systems into the chat experience.

The main tool categories AI Chat can integrate with include:

• Messaging channels: Instagram/Facebook and email, such as Gmail, Outlook, Yahoo Mail, and others.
• Email marketing: Klaviyo, Mailchimp, Omnisend, and more
• Helpdesk/customer support systems: Zendesk, Freshdesk, Intercom, Help Scout, and more
• Order tracking: AfterShip, 17TRACK, Track123, and more
• Sales and post-purchase workflows: tools or modules related to returns, reviews, and loyalty, such as Loop Returns, Judge.me, Yotpo, Smile.io, and more

The purpose of these integrations is to let AI Chat call and connect existing system capabilities during conversations, such as checking customer emails, identifying marketing tags, reading ticket context, syncing order tracking status, handling return requests, and guiding reviews or loyalty benefits. Merchants do not need to abandon or migrate away from their existing tools.

Yes. AI Chat is free today, but a paid tier is coming as usage grows. It will likely be priced by conversation volume, revenue driven, or some mix of the two.

No manual import is needed. AI Chat reads live data from your store and carrier feeds to answer order and shipping questions automatically.