Key Takeaways:
- Best for targeted delivery alerts: CWILL Order Tracking, if you want notifications that can cover destination and carrier details.
- Best for large carrier coverage: 17TRACK
- Best for enterprise volume feeding an ERP, often off Shopify: Narvar
- Best for advanced shipping analytics: AfterShip
AfterShip is used and trusted by over 20,000 customers worldwide. Depending on what you’re prioritizing for order tracking software, you may be looking for AfterShip alternative options.
Whether you are after wider carrier coverage, an API, configurable alerting, or something else entirely, there are alternatives worth a look.
For the seven tools we reviewed below, we focused on their order tracking capabilities. Each was built with a particular kind of store in mind, so every entry below names who it’s best for.
Last verified September 30, 2026.
How We Chose
We make one of the seven products compared here: CWILL Order Tracking. We’ve included a section at the end on when AfterShip is the better choice, because for a lot of merchants it is.
We didn’t install and run all seven. This comparison is built from each vendor’s published pricing and their Shopify App Store listing, verified September 30, 2026. For cases when a vendor doesn’t publish something, we’ve left it blank.
At-a-Glance Scorecard
Quota periods stated explicitly because vendors mix monthly and annual allowances.
| Tool | Best for | Entry paid price | Free tier | Carriers | Shopify App Store | |
|---|---|---|---|---|---|---|
| Baseline | AfterShip | Caters to medium- to enterprise-sized DTC brands, with integration into Salesforce Commerce Cloud | $29/mo → 6,000 shipments per year (= 500/mo) | Free to install | 2,000+ | 4.6 (1,505 reviews) |
| 1 | CWILL Order Tracking | Shopify merchants that want configurable delay and exception alerting | $11/mo → 200 orders/mo | 20 orders/mo | 1,600+ | 5.0 (3,156 reviews) |
| 2 | 17TRACK | Shopify and Amazon sellers that dropship and ship internationally | $9/mo → 200 shipments/mo | 50 orders /mo | 3,500+ | 4.9 (4,350) |
| 3 | Track123 | Smaller stores wanting a branded tracking page | $9/mo → 300 shipments/mo | 50 orders/mo | 1,700+ | 4.9 (1,723 reviews) |
| 4 | LateShipment.com | Stores wanting tracking, returns, insurance and carrier-refund audits from one vendor | $0.07/shipment, up to 60,000/mo | 150 orders/month | 1,200+ | N/A |
| 5 | Redo (returns-first; Malomo still ships separately) | Returns-led brands that want tracking bundled into their email service provider (ESP) | $0.08 per tracked order | None | Not listed | 4.9 (755 reviews) |
| 6 | Narvar | Enterprise volume feeding an ERP, often off Shopify | Quote only | None | 1,000+ | N/A — no tracking app listed |
| 7 | Route | Package protection | Custom Pricing | Free to install | 1,100 | 4.0 (373 reviews) |
1. CWILL Order Tracking
What it is: CWILL Order Tracking pulls carrier scans into a branded tracking page on your own domain and fires status notifications. It carries Shopify’s Built for Shopify badge and supports 1,600+ carriers and serves over 30,000 brands.
Who it fits: Shopify sellers who need an easy-to-use yet powerful post-purchase solution.
Pricing:
- Essential: $11/month for 200 orders, $0.05 per extra order.
- Professional: $59/month for 2,000 orders, $0.05 per extra order.
- Enterprise: $479/month for 25,000 orders, $0.05 per extra order.
Annual billing saves up to 20%. All paid plans include a 7-day trial.
Carriers: 1,600+
Standout capability: CWILL Order Tracking lets you differentiate proactive shipping notifications by destination, carrier, or delivery status. For example, you can set a delay notification after six days in transit for UPS shipments in the United States while a separate one triggers at day nine for shipments to the UK. Each fires through Klaviyo, making differentiated messaging and tracking upsells seamless.
Shopify App Store Rating: 5.0 stars across 3,156 reviews, the highest rating of any tool on this list.
Pros and Cons:
| Pros | Cons |
| • Merchants can add product recommendations on the tracking page. • You can translate your online store, tracking details, and email notifications into multiple languages without human work. | • Advanced features like estimated delivery dates and full analytics are not available in the basic plan. |
2. 17TRACK
What it is: 17TRACK is a global package tracking platform. It supports many carriers and provides multi-language options.
Who it fits: Shopify and Amazon sellers, including dropshippers, shipping internationally.
Pricing:
- Basic: $9/month for 200 orders
- Pro: $49/month for 1,000 orders
- Premium: $159/month for 2,000 orders
Annual billing saves 20% on each.
Carriers: 3,500+ published, the most of any tool here.
Standout capability: a one-click dropshipping mode that hides China-origin information on the tracking page, plus the widest carrier coverage in this comparison.
Shopify App Store Rating: 4.9 stars across 4,350 reviews
Pros and Cons:
| Pros | Cons |
| • Easy integration with e-commerce tools.Mobile-friendly tracking experience. | • Its Shopify listing names no helpdesk integrations, so shipment exceptions won’t surface in Zendesk, Gorgias or Freshdesk. |
3. Track123
What it is: Track123 is an order tracking app built around an interactive map-based tracking page, with Apple Wallet tracking and AI product recommendations.
Who it fits: smaller stores and solo operators who care most about how the tracking page looks and want it configured without code.
Pricing:
- Growth: $9/month for 300 orders
- Advanced: $49/month for 2,000 orders
- Custom pricing for more than 50,000 orders/month. Annual billing saves 20–22%.
Carriers: 1,700+
Standout capability: Track123 pushes tracking numbers into PayPal for you, which speeds up how quickly PayPal releases funds it is holding against a transaction. If a large share of your orders come through PayPal, that is working capital arriving sooner rather than a cosmetic feature.
Shopify App Store Rating: 4.9 stars across 1,600 reviews.
Pros and Cons:
| Pros | Cons |
| • Free plan includes branded tracking pages and the full 1,700+ carrier list. • PayPal tracking sync, Apple Wallet and product recommendations are included from the $9 Growth plan. | • Estimated delivery date and removal of Track123 branding all require the $49 Advanced plan. |
4. LateShipment.com
What it is: LateShipment.com calls its tracking product OneTrack. It estimates delivery dates before the customer buys, watches shipments for delays and damage while they move, and when something goes wrong it opens a ticket in your help desk instead of waiting for the customer to notice.
Who it fits: stores where delivery problems land on the support team rather than the marketing team. If your tickets are mostly people chasing packages that are late, lost or damaged, the exception handling and helpdesk routing here are the most developed of any tool on this list.
Pricing:
- Free: available, no shipment allowance published
- Starter: $0.07 per shipment up to 60,000/month, $0.06 above that, $12,000 billing cap
- Growth: $0.06 per shipment up to 150,000/month, $0.05 above that, $25,000 billing cap
- Enterprise: $0.05 per shipment up to 300,000/month, $0.04 above that, $40,000 billing cap
Carriers: 1,200+
Standout capability: Their product, OneAudit files carrier refund claims on your behalf for late deliveries and billing errors. If you ship enough volume, that module can offset the cost of the others.
Shopify App Store Rating: no ratings featured on their Shopify app store.
Pros and Cons:
| Pros | Cons |
| • Free up to 150 shipments a month, and all plans include unlimited API calls and unlimited users. • OneAudit recovers carrier refunds on commission rather than a fixed fee, so it only costs you when it works. | • Its Shopify app launched in September 2026 and has no reviews yet, so there is no merchant feedback to check before you install. |
5. Redo
What it is: Redo is a returns-first platform that sells order tracking as its own product, bought on its own if you want it.
Who it fits: brands whose main post-purchase problem is returns, and brands that treat the delivery window as a marketing channel
Pricing: order tracking is $0.08 per tracked order. The returns portal is free, and Redo covers the cost of your return labels. Claims, warranties, and shipping and fulfillment are also listed free.
Carriers: not listed on the website.
Standout capability: exchange-first returns with label costs covered, and a tracking page built for merchandising: logo, colors, promotional banners and upsell slots in a drag-and-drop builder, with 23 published trigger types for branded updates. If you want the post-purchase window to earn revenue rather than deflect tickets, that is what it is designed for.
Shopify App Store: 4.9 stars across 755 reviews
Pros and Cons:
| Pros | Cons |
| • The returns portal, claims, warranties and fulfillment products are listed free; you only pay per tracked order for tracking. • Order tracking includes 23 transactional triggers, a dedicated tracking landing page and real-time analytics. | • Order tracking has no free tier, so the cost scales with volume from the first order. |
6. Narvar
What it is: Narvar is an enterprise post-purchase platform sold through a sales team rather than self-serve. It covers tracking, returns and delivery notifications for high-volume retailers, and it does not publish pricing.
Who it fits: very high volume merchants who primarily need tracking data flowing into internal systems like an ERP, and are often off Shopify.
Pricing: quote only, typically enterprise-tier. Narvar does not publish pricing.
Carriers: 1,000+
Standout Capability: Narvar’s Promise module puts an estimated delivery date on the product and checkout pages, generated by machine-learning models Narvar says are trained on billions of data points from its own network
Shopify App Store Rating: Narvar has no order tracking app on the Shopify App Store. Its returns app, Narvar Return and Exchange, holds 4.5 stars across 21 reviews..
Pros and Cons:
| Pros | Cons |
| • Narvar’s Promise module puts an estimated delivery date on product and checkout pages before the buyer commits. | • No published pricing and no self-serve signup, so evaluating it means a sales cycle rather than a free trial. |
7. Route
What it is: Route is a package protection first platform with buyers opting in at checkout sold alongside branded order tracking. The tracking runs across four channels: email, SMS, a customizable web page on your domain, and Route’s own consumer app, where shoppers track orders from every Route merchant in one place.
Who it fits: DTC brands where lost and stolen packages are a real cost line, and who want that covered without carrying the claims themselves.
Pricing: free to install, and the default model is shopper-funded. Buyers opt in and pay at checkout, so there is no subscription line on your side.
Carriers: 1,100
Standout capability: claims resolution the merchant never touches. If a package goes missing, the buyer files with Route and you stay out of it.
Shopify App Store Rating: 4.0 stars across 373 reviews
Pros and Cons:
| Pros | Cons |
| • Free to install, and the default model is shopper-funded, so there is no subscription line on the merchant side. • Tracking runs across email, SMS, a page on your own domain, and Route’s consumer app. | • Route has the lowest Shopify App Store rating on this list at 4.0 stars. |
When AfterShip is the Best Option:
- You need SMS notifications and do not run Klaviyo or another third-party email and SMS platform. AfterShip handles this natively.
- Shipping analytics are a priority for you. AfterShip’s reporting covers transit times, on-time rates, exception counts and tracking-page engagement, with up to three years of history.
- You are not on Shopify, or you run more than one platform. AfterShip publishes integrations for Salesforce Commerce Cloud, Magento 2, BigCommerce and Amazon Seller Central. Most of the order tracking apps on this list are Shopify-first.
If two or more of those describe you, then consider AfterShip for your order tracking needs.
How to Choose an AfterShip Alternative
The right AfterShip alternative is the one that fits your order volume, your platform, and the core problems you’re trying to solve.
Work out your monthly order count, find the row in our scorecard that covers it, and start there. If CWILL Order Tracking seems like a possible fit, book a demo with us to learn more.
FAQs
Yes, AfterShip can be trusted. It is an established provider with a large install base of over 20,000 customers worldwide. On the Shopify App Store its order tracking app holds 4.6 stars across 1,505 reviews as of September 30, 2026.
AfterShip Alternatives often have competitive pricing. They provide a wide range of features, including global tracking services. Users enjoy real-time updates and customizable tracking options. Many platforms also offer flexible pricing plans. This flexibility can be more cost-effective for businesses with varying shipment volumes.
AfterShip is order tracking software, so it doesn’t deliver anything. Instead, the software reads status updates from the carrier carrying your package (i.e. UPS, USPS, etc.).
Many of the alternatives in this list are shopify-native; CWILL Order Tracking, 17TRACK and Track123 all carry Shopify’s Built for Shopify badge. LateShipment.com, Redo, and Route are Shopify apps without a badge. Narvar is frequently run off Shopify entirely, feeding an ERP instead.
SEO Owner, CWILL
I’ve spent my career inside SaaS and subscription businesses, from HubSpot to hims & hers to CWILL, where I own organic growth today. I spend my days close to how these products are built and I write about them the way I’d want them explained to me: clearly, and with the tradeoffs in plain sight.
