CWILL Order Tracking vs Track123
How does CWILL Order Tracking compare to Track123? If you’re looking for the best alternative to Track123 or evaluating top Track123 competitors, discover why brands are choosing CWILL Order Tracking.
CWILL comparison
CWILL Order Tracking vs TrackingMore
How does CWILL Order Tracking compare to TrackingMore? If you’re looking for the best alternative to TrackingMore or evaluating top TrackingMore competitors, discover why brands are choosing CWILL Order Tracking over TrackingMore.
Overview
CWILL Order Tracking and TrackingMore offer well-developed shipment tracking solutions for improving shipment visibility and the post-purchase experience.
Although TrackingMore has been in the industry longer than CWILL Order Tracking, the CWILL Order Tracking app is a rising star, more popular among Shopify merchants. This is because, with an intuitive design, CWILL Order Tracking's comprehensive tracking functionality is easy to use. Moreover, CWILL Order Tracking offers more detailed reports, supports many more languages and even makes it possible to translate the transit history.
In contrast, certain functions of the TrackingMore app are more sophisticated. However, if TrackingMore Order Tracking is your first order tracking app, you may find it has a steep learning curve. Moreover, fewer integrations with popular third-party apps are available too.
Why brands choose CWILL
What is CWILL Order Tracking?
The CWILL Order Tracking app for Shopify launched in 2019. CWILL Order Tracking is designed to accommodate the needs of SMBs and help DTC brands worldwide to grow better by promoting customer engagement and repeat purchases. Currently, it's the best "Built for Shopify" app in terms of order tracking, representing the highest performance, stability, and data privacy standards.
CWILL Order Tracking is popular among entrepreneurs and DTC brands looking for ways to deliver on-brand experience throughout the post-purchase journey. The development team goes the extra mile to make it easy to use. Therefore, whether you're shipping internationally, having split shipments to track, or looking for ways to prioritize localized shopping experiences, you can find easy-to-follow instructions for quick implementation.
What is TrackingMore?
Founded in 2014, TrackingMore has been serving top brands across many different industries, including e-commerce platforms, DTC brands, fulfillment service providers, etc. The company has maintained a low-key profile, focusing on integrating with more carriers worldwide while ensuring the performance and stability of its multi-carrier shipment tracking APIs for numerous companies.
TrackingMore is a powerhouse of shipment tracking tools with an impressive track record in the industry. Its larger sales and technical teams build custom solutions for companies with in-house developers. It is best suited for businesses looking for ways to develop an order tracking system and avoid wasting valuable time in establishing and maintaining carrier integrations.
Discover how CWILL Order Tracking compares with TrackingMore
Here's a complete comparison between CWILL Order Tracking and TrackingMore Order Tracking app for Shopify.
| Feature |  | TrackingMore |
|---|---|---|
| General | ||
| Quota Consumption | 1 order uses 1 quota, including split shipments | 1 order uses 1 quota |
| Free Order Sync for First-Time Users | Orders in the past 30 days | Orders in the past 30 days |
| Standardized Order Statuses | 9 | 8 |
| Carrier Integrations | 1,600+ | 1,600+ |
| Carrier Auto-Detection | ✔ | ✔ |
| Courier Matching Rules | √ (Free expert service available) | ✔ |
| Automatic Tracking Information Sync | ✔ | ✔ |
| CSV Export | ✔ | ✔ |
| PDF Export | ✔ | — |
| Dropshipping Mode | ✔ | Paid feature: keyword masking |
| Custom Order Status | ✔ | — |
| API & Webhook Access | ✔ | ✔ |
| Branded Tracking Page | ||
| Order Lookup Widget | ✔ | ✔ |
| Customization | Supports CSS & HTML, with code examples available | Supports CSS & HTML |
| Themes | 2, Bright and Dark Modes | 2, Modern and Classic Modes |
| Product Recommendations | AI-powered or based on a selected product collection | AI-powered or based on a selected product collection |
| Estimated Delivery Date | Flexible timeframe setting, advanced settings based on destinations, automatic correction with tracking information from carriers (Essential feature) | More sophisticated settings, including business cutoff time, processing time, and business days |
| Delivery Experience Survey | — | Pro feature |
| Tracking Page Translation Widget | Google Translate | Google Translate |
| Tracking Page Languages | 34 | 7 |
| Tracking Detail Replacement | ✔ | — |
| SEO Title & Description | ✔ | ✔ |
| Tracking Page URL Customization | ✔ | — |
| Track & Trace Tool Block | — | Basic feature |
| Redirect from Shopify Order Status Page | ✔ | ✔ |
| Shipping Notifications | ||
| Notification Type | ||
| Shipment Status Triggers | Info received, in transit, out for delivery, delivered, exception, failed attempt | In transit, out for delivery, delivered, exception, failed attempt |
| Pre-Built Email Templates | ✔ | ✔ |
| Email Template Languages | English + full translation available in other published languages + automatic adaptation depending on the country (optional) | English + partial translation according to the language settings |
| Product Recommendations | AI-powered or based on a selected production collection | AI-powered or based on a selected production collection |
| Coupon Section | ✔ | ✔ |
| Editor Type | Visual editor | Visual editor |
| Email Sender | Customizable | Customizable |
| Third-Party Integrations | ||
| Shopify Flow Integration | ✔ | — |
| Website Builder Integration | PageFly, Gempages, EComposer, Flits | PageFly |
| Email Marketing App Integration | Klaviyo, Omnisend, OrderlyEmails, UpOrder, Shopify Email, SMSBump | Klaviyo, UpOrder, Omnisend |
| Review App Integration | Loox, Yotpo, Judge.me, CWILL Product Reviews, Stamped, Ryviu, Areviews | Loox, Judge.me, CWILL Product Reviews, Stamped |
| Live Chat App Integration | Zendesk, Intercom, Gorgias, Willdesk | Willdesk |
| Loyalty App Integration | Growave | CWILL Loyalty & Referrals |
| Dropshipping App Integration | DSers, Dropshipman | DSers, Dropshipman, CJDropshipping |
| Translation App Integration | ETranslate, Weglot | — |
| Productivity App Integration | — | Google Sheets, Slack |
| Custom Integrations | Enterprise feature | Enterprise feature |
| Analytics & Reporting | ||
| Shipments Report | ✔ | ✔ |
| Notifications Report | ✔ | ✔ |
| Order Lookup Report | ✔ | ✔ |
| Product Recommendation Report | ✔ | — |
| Coupon Usage Report | ✔ | ✔ |
| Delivery Performance Report | Essential feature | Pro feature |
| Delivery Experience Review Analytics | — | ✔ |
| PDF Export | ✔ | — |
| Summary Email | — | ✔ |
| Customer Support | ||
| Remove the "Powered by" Message | Just contact CWILL support | Just contact TrackingMore support |
| Help Center | ✔ | ✔ |
| 24/7 Live Chat Support | ✔ | ✔ |
| Free Expert Service | ✔ | — |
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