Top 10 Shipup Alternatives & Competitors to Retain Revenue

Does your after-checkout process need some improvements? Maybe your tracking system isn’t reliable, or you struggle to manage your returns efficiently.

Platforms like Shipup provide features that can help you solve those issues. But just like other tools, it doesn’t work for everyone.

If you’re looking for a comprehensive list of Shipup alternatives that can help you thrive, this article is for you. We’ll introduce them one by one, provide their key features, pros and cons, and other important details you need to know. 

5 Factors to Consider in a Shipup Alternative

You have to focus on these five areas when picking a Shipup alternative for your ecommerce business: your budget, core features, integration ease, growth potential, and customer support.

1. Pricing That Fits Your Budget

The alternatives we’ll name today offer different pricing models you can choose from. What you have to do is pick one that fits your current order volume and budget.

We suggest that you go for a tool that offers flexible pricing, so you won’t pay more than what you use.

Transparency is another thing you have to look at. You want to make sure that the platform doesn’t charge “hidden fees.” The best way to know is to read reviews from existing users and see whether they commented about unexpected costs. 

2. Complete Post-Purchase Key Features

Besides the budget, the platform should provide you with tools that will cover the core tasks and help you improve post-purchase customer experience. Some basic features it should have include:

• Integration with major shipping carriers (DHL, USPS, FedEx, etc.)
• Order tracking page with accurate and real-time updates
• Efficient returns and exchanges management
• Return & shipping protection to cover lost or damaged packages
• Automated notifications via email, SMS, or other channels

3. Smooth Integration Setup

Choose software that connects easily with what you already have set up. Trust us here because dealing with systems that don’t sync properly is a headache you don’t need.

Check if it works with your ecommerce platform (Shopify, BigCommerce, etc.) and with your marketing and support tools (Klaviyo, Yotpo, or Zendesk).

4. Scalability

Can the platform handle your business as it expands? If not, you have to think twice.

Your tool should be able to grow with you in terms of order volume, carrier options, and international reach. It should support multiple languages and broader shipping carriers. Plus, higher credit limits on order tracking and returns should also be allowed without huge price jumps.

5. Reliable Customer Support

Lastly, choose a software that provides 24/7 support in multiple channels.

You should be able to reach them when you encounter an error in the middle of the night… or if you can’t access a phone at the moment. On top of that, they should be able to respond as fast as possible.

Good documentation and setup tutorials also save time when you need to train someone on your team in using the post-purchase experience platform.

Okay. We’re now done with the factors you must consider. It’s time to introduce the alternatives.

10 Best Shipup Alternatives and Competitors [2026]

Shipup is a solid post-purchase platform if you want branded tracking pages and automated delivery notifications to reduce support tickets. But it’s lacking in some parts.

Below are the top platforms that offer strengths in other areas: returns management, fraud detection, shipping protection, multi-language support, or flexible monthly billing.

Name	Key Features	Carriers	Ratings (Approx.)/ 5	Starting Price
ParcelWILL	Branded Order Tracking PagesAutomated NotificationsExchange-First ReturnsShipping ProtectionAnalytics Dashboard	1530	4.9	$11/month
Narvar	Delivery Promise (EDD)Returns Fraud Prevention (Shield)Multi-Channel NotificationsShipping Protection	1000+	4.2	Custom pricing
TrackingMore	Shipment Tracking APIBranded Tracking PagesProactive NotificationsShipment Visibility Dashboard	1500+	4.8	$11/month
AfterShip	AfterShip IntelligenceShipment TrackingAI Estimated Delivery Dates (EDD)	1260+	4.4	$11/month
Corso	Corso ConciergeReturns & Exchanges PortalCheckout PlusWarranty Management	Not available	4.3	Performance-based
Redo	Order ManagementTrackingReturns & Claims	6	4.8	Freemium + paid add-ons
parcelLab	ConvertEngageRetain	550+	4.6	€2,400/month
Shippo	Shipping app and APITracking APIAddress APIReturns API	40+ (shipping carriers), 1,000+ (for tracking)	4.2	$17/month for the app and pay-as-you-go for the API (starts at $.07/ label)
Loop Returns	Checkout+Returns ManagementFraud Solutions	100+	4.7	Starts at $155/month for returns and $99/month for the order tracking
ClickPost	Ecommerce SuiteIntelligence SuiteQuick Commerce Solutions	600+	4.7	Not available

#1 ParcelWILL

ParcelWILL is one of the best post-purchase platforms in this list if you’re looking for a complete solution. It’s easy to use and covers order tracking, returns management, and shipping protection for your ecommerce business.

With this tool, you can minimize the support tickets your team receives and send on-time updates to your customers (as it partners with 1500+ shipping carriers). It also allows you to offer protection against damage and lost products in transit, without you having to compensate for it.

But that’s not all. ParcelWILL has a return management feature that lets you double down on methods to keep your revenue. You’ll be able to offer exchanges and store credits for returns to convince your customers to stay with your brand.

Carriers: 1530 (as of December 29, 2025)

Key Features

• Estimated Delivery Date: Reduce your abandoned cart rate by offering reliable delivery estimates before and after checkout.
• Branded Order Tracking Page: Deliver real-time tracking updates and offer upsells on your own domain.
• Automated Shipping Notifications: Send consistent email updates to your customers on every important milestone. Plus, offer discounts and special deals to improve repeat purchases.
• Exchange-First Returns Management: Lessen refund requests and give your customers access to a self-service return portal where they can opt for exchanges and store credits.
• Shipping Protection: Allow customers to add optional coverage at checkout that protects against lost, stolen, or damaged packages.

Pros

✅ It’s easy to use and affordable

✅ Streamline delivery tracking, reduce WISMO, and drive more post-purchase sales with smart marketing features. 

✅ Offer an eco-friendly return and shipping protection option for customers

✅ Reduce failed deliveries with solid last-mile tracking visibility

Con

❌ Shipping updates via SMS aren’t available yet

Best for: ParcelWILL is great for solo, small, medium, and large Shopify stores with 20 to 50,000 monthly orders (or around 50-3,000 return requests).

Integrated with: Shopify, Shopify Plus, Yotpo, Klaviyo, Gorgias, Zendesk

Pricing: Credit-based pricing with free plans and 7-day free trials available. Its order tracking starts free (20 monthly orders) with paid plans from $11/month. The paid plans include access to the shipping protection feature. ParcelWILL’s Returns & Exchanges has a free plan (6 monthly returns) with paid options from $29/month.

#2 Narvar

Up next is Narvar. It also has main post-purchase features like tracking, shipping protection, and returns. But what made it great is its fraud prevention feature. 

Its own AI engine (called IRIS) analyzes over 74 billion customer interaction data points every year. This feature helps merchants protect their profit by flagging irregular behaviors and adjusting return options based on past actions.

Key Features

• Promise: Increase your customers’ purchase confidence with AI-boosted delivery dates.
• Shield: Protect your revenue and be aware of suspicious returns with the use of machine learning models (MLM).
• Notify: Send automated order updates via email, SMS, WhatsApp, and Line to reduce WISMO questions.
• Secure: Let your customers resolve lost or damaged items through self-service claim portals.

Pros

✅ Uses advanced AI and machine learning models (for more accurate data and efficiency)

✅ Offers shipment performance monitoring

✅ Extend post-purchase engagement by embedding product suggestions directly on your site

Cons

❌ Custom pricing only

❌ It’s not affordable or ideal for small (and even some medium) ecommerce businesses

❌ Setup is more complicated than other alternatives

Best for: Narvar is for big ecommerce brands with a solid development team that want to minimize fraud returns… but also handle other post-purchase aspects.

Integrated with: Shopify, Magento, BigCommerce, Salesforce, Zendesk, Klaviyo, Gorgias

Pricing: Narvar only offers custom pricing. It also doesn’t provide any free trial. 

#3 TrackingMore

TrackingMore is a multi-carrier tracking API that helps you provide accurate, reliable, and fast shipment updates. It focuses more on the order tracking and notification side of post-purchase.

It pulls tracking data directly from shipping carriers and unifies shipment statuses. That allows your team and customers to get consistent data (even if multiple companies handle the logistics).

Carriers: 1,500+ carriers (plus 90+ airlines)

Key Features

• Tracking API: Automate your tracking workflows and improve your efficiency with built-in shipping KPIs.
• Shipment Dashboard: Know what’s happening to every single shipment you have and see how each carrier partner performs.
• Branded Tracking Page: Provide a more optimized order tracking experience with a branded tracking page. Plus, increase your sales with upsells and recommendations.
• Shipment Notifications: Allow you to control when and how order updates are sent to your customers and team.

Pros

✅ It also offers an order tracking app for Shopify users
✅ AI-based carrier detection and real-time webhooks
✅ Allows you to send shipping updates through email and SMS

Cons

❌ Doesn’t offer other post-purchase tools (like returns management and shipping protection)

Best for: Online retailers, dropshippers, and enterprises that want to prioritize accurate order tracking with a reliable and affordable platform.

Integrated with: Shopify, WooCommerce

Pricing: TrackingMore has a credit-based pricing. It offers a free plan (50 credits/month) and its paid plans start at $11/month (for 200 credits). You can try the paid plan for 14 days for free.

#4 AfterShip

AfterShip is a popular post-purchase platform for ecommerce brands. It introduced its own AfterShip Intelligence to help teams anticipate delivery issues and improve delivery accuracy. It also includes tracking and delivery updates that enhance customer engagement after checkout.

Carriers: 1,260+

Key Features

• AfterShip Intelligence: Offer a more personalized experience using key data that allows you to tailor delivery updates, tracking content, and recommendations.
• Shipment Tracking: Provide real-time tracking updates to your team and customers on a dashboard, branded tracking page, and notifications.
• AI Estimated Delivery Dates (EDD): Show accurate EDD on product and checkout pages to bring peace of mind… and increase your conversion rate.

Pros

✅ Supports multi-language shipment updates
✅ Helps you expand into new sales channels (TikTok Shop, Shein, Instagram, etc.)
✅ Offers carbon footprint reports to help you back up “sustainability” claims with data

Cons

❌ Subscription can become really expensive as you grow

Best for: This is for any ecommerce brands or retailers that want to partner their post-purchase tools with other features for smoother operations.

Integrated with: Popular ecommerce platforms and sales channels (like Shopify, Magento, and eBay), plus marketing tools like Klaviyo and Attentive.

Pricing: AfterShip combines subscription/usage-based pricing. Its tracking and returns features start at $11/month (for 100 shipments or 20 returns per month). It also offers a 7-day free trial.  

#5 Corso 

This list won’t be complete without Corso. It’s also a comprehensive post-purchase platform (like most alternatives mentioned), but it adds a concierge-style support team for better customer satisfaction. When your buyers have issues with shipping, claims, or returns, Corso’s team steps in and handles them on your behalf.

Key Features

• Corso Concierge: Deliver world-class, 100% human support with a dedicated team that handles shipping issues and claims for you.
• Returns & Exchanges: Power-up your returns with exchange-first and replacement options that lower your refund requests and let you automate return decisions.
• Checkout Plus: Add shipping protection, free returns, and sustainability options at checkout with clear buyer consent.

Pros

✅ Supports green returns for sustainability
✅ Lets you set up advanced shipping notifications with Klaviyo
✅ Offers 30-day full-service support for your buyers (which helps with customer relationships)

Cons

❌ It doesn’t connect directly to shipping carriers

Best for: Corso benefits growing ecommerce brands that want to pay only for the features they use and not a flat subscription fee.

Integrated with: Shopify, BigCommerce, Gorgias, Gladly

Pricing: Corso offers performance-based pricing. There are no upfront fees, and they charge per month (so no need to worry about long-term contracts). 

#6 Redo

Redo is an ecommerce platform that offers post-purchase tools and AI-assisted workflows. It helps merchants reduce refund losses tied to returns. Plus, it includes built-in support tools that surface order and delivery details, so teams can respond faster and more consistently.

Carriers: 6

Key Features

• Order Management: Automate your order preparation and shipping workflows to reach the highest performance.
• Tracking: Deliver branded updates and provide your customers with interactive tracking pages for better engagement.
• Returns & Claims: Increase revenue retention with AI-driven return flows that review photos, policies, and customer history and limit refund-focused outcomes.

Pros

✅ Offers A/B testing for checkout page
✅ Has built-in support and marketing tools
✅ Also has an abandoned cart recovery feature that can help increase sales

Cons

❌ Few shipping carrier partners
❌ Redo’s dashboard has too many features

Best for: Mid-sized ecommerce brands that want to improve their returns, support, and fulfillment management.

Integrated with: Shopify, BigCommerce, Attentive, Rise.ai

Pricing: Its main post-purchase features are free. But other tools like AI agents and advanced automations are offered as add-ons. 

#7 parcelLab

parcelLab is a post-purchase experience platform made for managing high order volumes and more complex deliveries. It offers solid features for tracking, engagement, and returns processing. With it, ecommerce brands can create a better experience by setting clearer delivery expectations… and limiting delivery-related support issues.

Carriers: 550+

Key Features

• Convert: Reduce buyer hesitations with accurate delivery dates and protection options.
• Engage: Make shipping updates a reliable source of information and meaningful touchpoints.
• Retain: Offer your customers self-service returns and flexible options for a better experience.

Pros

✅ Strong focus on proactive communication (email, SMS, WhatsApp, and tracking pages)
✅ Offers AI-driven data on delays, carrier performance, and engagement trends
✅ Allows teams to build automations faster and with more confidence using Copilot

Cons

❌ Setting up takes more time
❌ No public pricing

Best for: parcelLab is more useful for enterprise retailers with advanced logistics and international shipping.

Integrated with: Shopify, Salesforce, Magento, Zendesk, Gorgias, Attentive

Pricing: No available pricing or free trials on its website. You’d have to contact its team for more info.

#8 Shippo

Shippo is a shipping platform for label creation, carrier rate comparison (to find better prices), and delivery tracking. It has two forms: an app for fast, day-to-day shipping tasks and an API for more flexible, high-volume shipping control.

Carriers: 1,000+ for tracking, 40+ for shipping

Key Features

• Shipping app and API: Optimize your shipping process with faster fulfillment and built-in automation.
• Tracking API: Provide your customers with reliable shipment tracking and delivery updates from various carriers.
• Address API: Reduce delivery issues by validating U.S. and international addresses before orders ship.
• Returns API: Simplify returns with QR- or scan-based labels and pay only when a return label is used.

Pros

✅ It offers a flexible setup
✅ Simplifies rate comparison and stays true to the shipping prices at checkout
✅ Provides useful analytics and reporting so you can improve your logistics operations

Cons

❌ It’s not the best for multi-carrier tracking

❌ Limited regional carrier support

Best for: Shippo is great for all types of businesses that want more shipping-focused features.

Integrated with: Shopify, WooCommerce, BigCommerce, Etsy, Amazon, and TikTok Shop.

Pricing: This shipping software offers subscription and flexible pricing. Its app plans start around $17/month. But API is pay-as-you-go, starting at $0.07 per label.

#9 Loop Returns

Like what its name implies, Loop Returns is a post-purchase platform for optimizing returns management. It provides tools that can help you lessen return shipping costs, refund requests, and return policy abuse.

While that’s its strength, Loop also now offers order tracking after acquiring Wonderment.

Carriers: 100+

Key Features

• Checkout+: Offer your customers optional return coverage at checkout to help offset return costs
• Returns Management: Create rule-based logic that will encourage exchanges and the use of store credit during return requests
• Fraud Solutions: Adjust return rules based on customer behavior to reduce abuse (without affecting honest buyers).

Pros

✅ Supports in-store returns and POS workflows
✅ Provide insights on how to improve post-purchase experience with AI
✅ Offers shipping rate comparison

Cons

❌ Pricing is higher than most return tools
❌ Works only with Shopify stores

Best for: Mid to large-sized DTC brands that want advanced returns features to reduce losing sales from refunds.

Integrated with: Shopify, Klaviyo, Gorgias, Attentive, Rise.ai

Pricing: Loop uses subscription-based pricing with separate plans for Returns and Order Tracking. Returns pricing starts at $155 per month, while Order Tracking starts at $99 per month. But you can save if you bundle the two. There’s no free trial available. 

#10 ClickPost

We want to end this list with another Shipup alternative: ClickPost. This is a multi-carrier logistics management software focused on reliable tracking, accurate delivery estimates, and clearer carrier performance visibility. Together, these features can help you create more efficient delivery operations.

Carriers: 600+

Key Features

• Ecommerce Suite: Manage multi-carrier integrations, shipment tracking, delivery estimates, NDR workflows, returns, and customer notifications from one system.
• Intelligence Suite: Use AI voice agents, a real-time supply chain control tower, and intelligent carrier allocation to automate more post-purchase issues and improve shipping decisions.
• Quick Commerce Solutions: Support hyperlocal deliveries with rider availability checks, live carrier capacity signals, and automatic carrier switching.

Pros

✅ Offers an AI agent that helps reduce failed deliveries

✅ White-labeled communication

✅ Solid integrations with ecommerce platforms, carriers, and warehouse systems

Cons

❌ The setup is more complicated than other alternatives

❌ No public pricing available

Best for: Growing D2C and retail brands that need advanced shipping and tracking tools.

Integrated with: Shopify, WooCommerce, BigCommerce, Magento, Amazon, Flipkart

Pricing: ClickPost offers custom pricing, but TrustRadius said it starts at $300/month (with no setup fee).

Tips for Choosing the Right Shipup Alternatives

Always go for a tool that fits where your business is at right now (or where it’s headed). Picking a platform just because of the “number” of features it offers can make you pay for tools you won’t even use.

To help you decide, we grouped the Shipup alternatives by business type:

Shipup Alternatives by Business Type

Business Type	Recommended Solutions	Why It’s a Good Fit	Pricing Model
Small businesses/startups	ParcelWILL, TrackingMore, Shippo	Low-cost entry, easy setup, core tracking, and notifications	Free plans, credit-based, and pay-as-you-go
Mid-sized ecommerce stores	ParcelWILL, AfterShip, Loop Returns	Balance of automation, branded flows, and returns management	Tiered monthly pricing, usage-based add-ons
High return-rate brands	Loop Returns, ParcelWILL, Redo, Narvar	Solid return and exchange automation, and offers fraud or claims handling	Subscription-based, freemium, custom pricing
High-volume sellers	AfterShip, parcelLab, ParcelWILL, ClickPost	Scales across carriers, supports advanced delivery promises and analytics	Subscription or custom enterprise pricing
Global or cross-border brands	ParcelWILL, TrackingMore, AfterShip	Broad carrier coverage, multilingual tracking, international logistics support	Credit-based, subscriptions
Enterprise retailers	Narvar, parcelLab, ClickPost	Advanced integrations, delivery intelligence, and enterprise-grade support	Custom pricing

Final Words

What do you think of the Shipup alternatives above? Is there any platform you’d like to try now?

If you’re having a hard time deciding, use the comparison table above to shortlist two or three tools. Sign up for their free trials and test them as much as you can.

You can get started with ParcelWILL here.