CWILL eCommerce SolutionThe integrated
post-purchase and
retention suite for
Shopify brands

One data layer connecting order tracking, returns, reviews, loyalty, AI support — helping 30,000+ Shopify merchants turn every order into long-term growth.

Impact Support Ticket
75%

Fewer WISMO support tickets

Impact Retained Revenue
57%

Increase in retained revenue

Impact Customer Lifetime Value
45%

Higher customer lifetime value

Impact Support Ticket
75%

Fewer WISMO support tickets

Impact Retained Revenue
57%

Increase in retained revenue

Impact Customer Lifetime Value
45%

Higher customer lifetime value

Trusted by the world’s most innovative companies
Rachael Ray logo
KA’CHAVA Logo
IQAir Logo
Bartesian Logo
Puffy Logo
Stila Logo
The Feed Logo
Period. Logo
MoonPod Logo
Lovepop Logo
Ramy Brook Logo
Rachael Ray logo
KA’CHAVA Logo
IQAir Logo
Bartesian Logo
Puffy Logo
Stila Logo
The Feed Logo
Period. Logo
MoonPod Logo
Lovepop Logo
Ramy Brook Logo

Fuel for smart growth.
Power for long-term wins.

Order Tracking
Returns & Exchanges
Shipping Protection
Loyalty & Referrals
ParcelWILL Logo InvertedParcelWILLOrder Tracking

From trust-building to sales-boosting

Eliminate WISMO by keeping customers in the know at every step. Turn pre-parcel anxiety into more trust, more visits, and more sales.

ParcelWILL Order Tracking by CWILL
Phenom Elite Logo
27% more repeat purchases
We hoped to engage our customers more during the order tracking process. CWILL exceeded our expectations.
Phenom Elite CEO
Stephanie Arminavage
Chief Operating Officer
ParcelWILL Logo InvertedParcelWILLReturns & Exchanges

Returns that rescue your sales

Don’t let a single buyer leave disappointed. Offer flexible options that they appreciate, and earn your brand a second chance to shine.

ParcelWILL Returns and Exchanges by CWILL
Hike Footwear Logo
56% of return revenue retained
We were losing money on returns. Now, we’re turning returns into new purchases—it’s a game-changer.
Hike Footwear CEO
Jay-Jay P.
Founder & CEO
ParcelWILL Logo InvertedParcelWILLShipping Protection

Guard every order. Keep every promise.

Even when deliveries fail, your brand doesn’t have to take the hit. Offer simple shipping protection to keep customers calm and confident.

ParcelWILL Shipping Protection by CWILL
Breathefree Logo
21% reduction in shipping losses
It gives our customers the reassurance they need. Plus, our team no longer has to handle the claims manually.
Breathefree CEO
Tommy
Chief Executive Officer
TrustWILL Logo InvertedTrustWILLLoyalty & Referrals

Spark love and lock in loyalty

Make your top customers feel special with curated perks and experiences, so they stick longer and love being part of your brand.

TrustWILL Loyalty and Referrals by CWILL
Phrozen3d Logo
18K+ more loyalty members
It did not take long for us to start seeing positive results a few days after the installation.
Phrozen3d Marketing Manager
Tien-Yu Lee
Marketing Manager

Grow beyond checkout with CWILL. Never slow down.

We aim to help you streamline operations and build a brand your customers genuinely love.
CWILL Main Logo

CWILL
platform

Optimize customer journeys and leave all the busywork behind.
TrustWILL Icon Main

TrustWILL

Encourage customers to stay longer and spread the word.
ParcelWILL Icon Main

ParcelWILL

Free your support team and get rid of angry emails.
SendWILL Icon Main

SendWILL

Grow your customer base and deliver personalized support.
CWILL eCommerce Growth Platform
Business Intelligence

CWILL AI that moves the needle

Give every customer a hyper-personalized journey, so they feel truly understood and become more connected with your brand.

Post Purchase Upsells Icon
Post-purchase upsells
AI Powered Exchanges Icon
AI-powered exchanges
AI Review Summary Icon
AI review summary
AI Assisted Support Icon
AI-assisted support

Empowering the world’s leading Shopify Plus brands

Explore real-life success stories of brands like yours and discover what’s possible for you.

Depology Logo White
63%
Reduction in support tickets

Working with over 20 carriers and shipping to more than 70 countries, Depology's support team was overwhelmed by "Where is my order?" inquiries, because long international shipping times caused anxiety and confusion.

To solve this, Depology implemented Order Tracking. As a result, support requests dropped sharply. The team saved over 1,000 hours each month. Most importantly, customer satisfaction scores also increased.

Depology Case Study
COOFANDY Logo White
20x
Coupon redemption rate
Phrozen Logo White
48%
Higher customer lifetime value
Grundig Logo White
50%
Lower CAC through referral

CWILL: One platform for all your customer retention needs

Delight customers at every post-purchase touchpoint. Build trust and drive loyalty to fuel long-term growth with CWILL Shopify apps.

At the forefront of the industry and in the hearts of customers

G2 Best Real Estate Software Products 2026
G2 Momentum Leader 2026
G2 High Performer Software 2026
G2 Best Support 2026
G2 Users Most Likely to Recommend 2026
G2 Best Estimated ROI 2026

15,000+ reviews

With over 15K reviews, CWILL ranks among the most popular Shopify app developers.

4.9-star rating

We maintain a 4.9-star average on both the Shopify App Store and G2. Brands rely on us for daily operation.

Built for Shopify

All our major apps meet Shopify’s highest standards for performance, reliability, and seamless integration.

24/7 customer support

Our support team spans eight countries. Whenever you need help, a real person is ready to assist.

See real results of brands like yours in a quick demo

Want to learn more about CWILL’s proven solutions? We can't wait to hear how we can help. Our team is at your will, 24/7.

TRUSTED BY LEADING SHOPIFY BRANDS WORLDWIDE
KA'CHAVA Logo
Depology Logo
Typology Logo
Stila Logo
Lovepop Logo
KA'CHAVA Logo
Depology Logo
Typology Logo
Stila Logo
Lovepop Logo
30K+

Customers Worldwide

$216B+

Yearly Impacted Revenue