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自動退換貨

將退貨轉化為收入

ParcelWILL將退貨順利轉化為挽回銷售收入的機會——鼓勵消費者換貨而非直接退貨退款。專為Shopify打造,ParcelWILL退換貨管理應用程式與Shopify商店無縫整合,自動化每個步驟,最小化客服團隊資源投入,並透過即時更新通知讓顧客隨時掌握進度。最終,您能透過順暢的退貨流程,提升顧客滿意度,守護您的利潤,並在競爭市場中脫穎而出。

​免費啟用
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channelwill-returns-exchanges-background-image
1,500+

領先DTC品牌信賴的退貨解決方案

iqair-logo
intersport-logo
gard-pro-logo
ever-pretty-logo
afarley-logo

提供無縫退貨體驗,協助挽回流失的銷售額

退貨會侵蝕您的利潤,但透過ParcelWILL管理退換貨,每一次退貨都是重建信任與贏回顧客的機會。

流暢的退換貨流程

提供顧客真正讚賞的無憂體驗

厭倦處理無止盡的郵件往返?用ParcelWILL自動化退換貨工作流程的每個步驟,您可大幅提升售後效率。這樣,您的顧客可自主發起退貨申請並追蹤退貨包裹,立即釋放客服團隊資源。彈性的換貨與退款選項(包含換成完全不同的商品)提升顧客參與度並給予他們想要的彈性。

免費試用自動退換貨
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挽回收入並降低成本

退貨減少,節省更多,利潤更健康

別讓任何一次退貨變成損失。利用ParcelWILL,您可從一開始就鼓勵消費者選擇換貨或商店積分,將直接退款轉化為收入。透過分析退貨原因,您可優化退貨政策(包含合理情況下的付費退貨或提供免費取件),並降低詐騙風險。

免費試用自動退換貨
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增強顧客忠誠度與體驗

提升您的長期收入

順暢的退貨流程帶來忠誠顧客,讓他們一再回購。透過ParcelWILL的自動通知與品牌化退貨頁面,您的顧客能精確掌握退貨處理狀態——無需猜測、毫不費力。如此一來,90%的退貨顧客在無縫體驗後可能再次購買。

免費試用自動退換貨
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廣泛整合與即時同步

不需手動追蹤包裹或切換多個工具——一個應用程式就可輕鬆搞定

ParcelWILL與1,400多家主要承運商與物流解決方案整合,如USPS、UPS、DHL和FedEx——為您提供退貨標籤折扣、取件服務及免列印的QR Code退貨。所有資訊都在Shopify訂單詳情中自動更新,讓您的團隊即時掌握退換貨進度。

免費試用自動退換貨
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streamlined-returns-exchanges
retain-lost-revenue
boost-long-term-revenue
shipping-carrier-integrations

提供無縫退貨體驗,協助挽回流失的銷售額

退貨會侵蝕您的利潤,但透過ParcelWILL管理退換貨,每一次退貨都是重建信任與贏回顧客的機會。

流暢的退換貨流程

提供顧客真正讚賞的無憂體驗

厭倦處理無止盡的郵件往返?用ParcelWILL自動化退換貨工作流程的每個步驟,您可大幅提升售後效率。這樣,您的顧客可自主發起退貨申請並追蹤退貨包裹,立即釋放客服團隊資源。彈性的換貨與退款選項(包含換成完全不同的商品)提升顧客參與度並給予他們想要的彈性。

免費試用自動退換貨arrow-right
streamlined-returns-exchanges
挽回收入並降低成本

退貨減少,節省更多,利潤更健康

別讓任何一次退貨變成損失。利用ParcelWILL,您可從一開始就鼓勵消費者選擇換貨或商店積分,將直接退款轉化為收入。透過分析退貨原因,您可優化退貨政策(包含合理情況下的付費退貨或提供免費取件),並降低詐騙風險。

免費試用自動退換貨arrow-right
retain-lost-revenue
增強顧客忠誠度與體驗

提升您的長期收入

順暢的退貨流程帶來忠誠顧客,讓他們一再回購。透過ParcelWILL的自動通知與品牌化退貨頁面,您的顧客能精確掌握退貨處理狀態——無需猜測、毫不費力。如此一來,90%的退貨顧客在無縫體驗後可能再次購買。

免費試用自動退換貨arrow-right
boost-long-term-revenue
廣泛整合與即時同步

不需手動追蹤包裹或切換多個工具——一個應用程式就可輕鬆搞定

ParcelWILL與1,400多家主要承運商與物流解決方案整合,如USPS、UPS、DHL和FedEx——為您提供退貨標籤折扣、取件服務及免列印的QR Code退貨。所有資訊都在Shopify訂單詳情中自動更新,讓您的團隊即時掌握退換貨進度。

免費試用自動退換貨arrow-right
shipping-carrier-integrations

提升留存率,而非工作量

簡化您的退貨工作流程,輕鬆追蹤真實業務影響。提供顧客重視的退貨體驗,鼓勵回購。

簡單易用,節省時間

經驗證的績效指標

專注於經營您的商店,而非受困於低效流程

無需複雜設定或程式碼困擾。ParcelWILL應用程式開箱即用,讓您幾分鐘內即可處理退換貨。集中化儀表板可減少數小時手動作業,7*24小時客服支援讓您永遠不會迷失方向。

​免費試用​
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來自我們真實客戶的聲音

我們的退貨與換貨解決方案幫助 Shopify 品牌改善退貨體驗。但別只聽我們說,看看客戶怎麼評價:

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g2-awards-badges-users-love-us
g2-awards-badges-momentum-leader
g2-awards-badges-grid-leader
g2-awards-badges-high-performer
g2-awards-badges-users-most-likely-to-recommend
Arabella's CoutureMarch 18, 2025
uk-flag

Wonderful app and a wonderful service. I had a technical problem that customer service managed to help sort out in the space of 5 mins. Thank you.

Your Shiny ClothesMay 30, 2025
us-flag

I just downloaded the app and had a lot of questions because I have been looking for an app that also covers international returns. This app does that but I needed to know how and what. Jessca answered all my questions (and there were a lot) swiftly and provided screenshots to show me where to go. Jessca was really brilliant. Thanks very much Jessca!

Terrell's CornerMarch 20, 2023
us-flag

This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. Dee was very helpful, polite and awesome to chat with all while helping me quickly. Turns out, not only is this a good app to use but their customer service is great too.

Get FlockedSeptember 8, 2023
au-flag

If I could give 100 Stars for this App, I would. We can't fault the amazing and we mean AMAZING customer service and support. Developers who truly listen to the needs of their customers. We turned to this App because other "return" apps just didn't meet our needs for us to be able to provide a seamless customer experience, but ParcelWILL Returns & Exchanges has filled the gap in the market. Thank You!!

PERFEX Industries May 15, 2025
ca-flag

Okay, 2 words to describe this app: SIMPLY AMAZING I took time to work with the app to setup all the point before leaving my review. This app is just wonderfull, and the customers service is fast, so fast. I recommend to every e-commerce store on shopify to use the app to setup their returns. You will love it. A special thanks to Donna for her quick help every time I have a question.

Ever-Pretty UK3 months using the app
hk-flag

ParcelWILL's return & exchange service has been a game-changer for our customer experience. Since we started using it, our customers no longer have to go through the hassle of emailing to request returns—everything is streamlined and user-friendly. What stands out most is how much smoother the process has become. Customers are happier because they get quick resolutions, and the support team is ...

Wild Child Collective of MichiganJuly 4, 2025
us-flag

I love that we can provide ease of convenience to our customers by having the returns and exchanges portal. I appreciate being able to modify the written text boxes and linking to our Returns Policy. I would have liked to see more personalization options with the font selections however, but that is not a deal breaker as a merchant.

HikeWareSeptember 20, 2024
uk-flag

Looked at many apps to compare features and functionality. If you are looking at this one now, do not hesitate in giving it a go. Such a great and easy to use app and the customer service is incredibly quick and to the point. Amazing service from Donna thank you so much!

MirelleAugust 3, 2024
au-flag

It seamlessly integrates with Shopify and simplifies return management significantly. The user interface is clear and user-friendly, making it easy to handle returns efficiently. I highly recommend this app to any Shopify store owner looking to streamline their returns process. It's a must-have tool for improving customer satisfaction and operational efficiency!

Arabella's CoutureMarch 18, 2025
uk-flag

Wonderful app and a wonderful service. I had a technical problem that customer service managed to help sort out in the space of 5 mins. Thank you.

Your Shiny ClothesMay 30, 2025
us-flag

I just downloaded the app and had a lot of questions because I have been looking for an app that also covers international returns. This app does that but I needed to know how and what. Jessca answered all my questions (and there were a lot) swiftly and provided screenshots to show me where to go. Jessca was really brilliant. Thanks very much Jessca!

Terrell's CornerMarch 20, 2023
us-flag

This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. Dee was very helpful, polite and awesome to chat with all while helping me quickly. Turns out, not only is this a good app to use but their customer service is great too.

Get FlockedSeptember 8, 2023
au-flag

If I could give 100 Stars for this App, I would. We can't fault the amazing and we mean AMAZING customer service and support. Developers who truly listen to the needs of their customers. We turned to this App because other "return" apps just didn't meet our needs for us to be able to provide a seamless customer experience, but ParcelWILL Returns & Exchanges has filled the gap in the market. Thank You!!

PERFEX Industries May 15, 2025
ca-flag

Okay, 2 words to describe this app: SIMPLY AMAZING I took time to work with the app to setup all the point before leaving my review. This app is just wonderfull, and the customers service is fast, so fast. I recommend to every e-commerce store on shopify to use the app to setup their returns. You will love it. A special thanks to Donna for her quick help every time I have a question.

Ever-Pretty UK3 months using the app
hk-flag

ParcelWILL's return & exchange service has been a game-changer for our customer experience. Since we started using it, our customers no longer have to go through the hassle of emailing to request returns—everything is streamlined and user-friendly. What stands out most is how much smoother the process has become. Customers are happier because they get quick resolutions, and the support team is ...

常見問題

想讓退貨成為您的利潤成長引擎嗎?

預約免費策略諮詢,探索如何建立顧客友善的退貨流程,將失望轉為機會。

備受全球領先 Shopify 品牌信賴
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30K+

全球客戶數

$216B+

年總賦能營收