parcelwill-icon-main
Shipping Protection

Protected Shipments, Happier Customers

Offer Seel-backed shipping protection directly at checkout, ensuring your customers' packages are fully protected against loss, damage, or theft during transit. With claims resolved in as little as 48 hours and a remarkable 95% approval rate, ParcelWILL Protection removes friction from shipping issues—boosting shopper confidence, increasing conversions, and transforming first-time buyers into loyal repeat customers.

Get started free
channelwill-shipping-protection-hero-image
shipping-protection-metrics
shipping-protection-widget
shipping-protection-carbon-offset
shipping-protection-right-connector
50,000+

DTC brands choose our solution

rachaelray-logo
circulon-logo
typolpgy-logo
balolo-logo
kidstuff-com-au-logo
koh-logo

Ensure peace of mind with shipping protection

Reduce checkout friction and protect your revenue by letting customers opt in to extra package protection that delivers fast, hassle-free solutions.

Risk Mitigation and Profit Protection

Protect your revenue from unforeseen shipping risks—completely cost-free.

Protect your profits without lifting a finger. ParcelWILL Protection ensures you're never out-of-pocket when packages are lost, damaged, or stolen in transit. With Seel swiftly covering replacement or reimbursement costs, you can rest easy knowing your bottom line is safe—at absolutely no additional cost to you.

Try Shipping Protection free
arrow-right
arrow-right
Seamless Integration and Customization

Ensure a consistent, branded experience throughout checkout.

Effortlessly integrate ParcelWILL Protection into your existing store. With just a few clicks from your ParcelWILL Order Tracking page, the "Worry-Free Delivery" virtual product instantly appears. When activated, the widget automatically adapts to match your store's theme—ensuring a seamless and consistently branded checkout experience without any extra effort.

Try Shipping Protection free
arrow-right
arrow-right
Reduced Chargebacks and Increased Customer Confidence

Turn uncertainty into higher sales.

Offer ParcelWILL shipping protection directly at checkout to clearly signal your commitment to secure deliveries. Merchants using the auto-select option see chargeback rates drop by an average of 20% each month, while those using manual opt-in still benefit from at least a 5% monthly reduction. Protect your revenue, reduce disputes, and enhance customer trust in every transaction.

Try Shipping Protection free
arrow-right
arrow-right
Enhanced Customer Satisfaction and Loyalty

Fast resolutions build customer trust and lasting loyalty.

Resolve shipping issues fast—typically within 48 hours—with a 95% claim success rate. Shoppers easily file claims through the dedicated Resolution Center, selecting their preferred payment method to ensure refunds are personalized, quick, and hassle-free—transforming one-time buyers into loyal, repeat customers.

Try Shipping Protection free
arrow-right
arrow-right
risk-mitigation-and-profit-protection
offer-branded-experience
chargeback-reduction-and-credibility
fast-resolutions

Ensure peace of mind with shipping protection

Reduce checkout friction and protect your revenue by letting customers opt in to extra package protection that delivers fast, hassle-free solutions.

Risk Mitigation and Profit Protection

Protect your revenue from unforeseen shipping risks—completely cost-free.

Protect your profits without lifting a finger. ParcelWILL Protection ensures you're never out-of-pocket when packages are lost, damaged, or stolen in transit. With Seel swiftly covering replacement or reimbursement costs, you can rest easy knowing your bottom line is safe—at absolutely no additional cost to you.

Try Shipping Protection freearrow-right
risk-mitigation-and-profit-protection
Seamless Integration and Customization

Ensure a consistent, branded experience throughout checkout.

Effortlessly integrate ParcelWILL Protection into your existing store. With just a few clicks from your ParcelWILL Order Tracking page, the "Worry-Free Delivery" virtual product instantly appears. When activated, the widget automatically adapts to match your store's theme—ensuring a seamless and consistently branded checkout experience without any extra effort.

Try Shipping Protection freearrow-right
offer-branded-experience
Reduced Chargebacks and Increased Customer Confidence

Turn uncertainty into higher sales.

Offer ParcelWILL shipping protection directly at checkout to clearly signal your commitment to secure deliveries. Merchants using the auto-select option see chargeback rates drop by an average of 20% each month, while those using manual opt-in still benefit from at least a 5% monthly reduction. Protect your revenue, reduce disputes, and enhance customer trust in every transaction.

Try Shipping Protection freearrow-right
chargeback-reduction-and-credibility
Enhanced Customer Satisfaction and Loyalty

Fast resolutions build customer trust and lasting loyalty.

Resolve shipping issues fast—typically within 48 hours—with a 95% claim success rate. Shoppers easily file claims through the dedicated Resolution Center, selecting their preferred payment method to ensure refunds are personalized, quick, and hassle-free—transforming one-time buyers into loyal, repeat customers.

Try Shipping Protection freearrow-right
fast-resolutions

Full protection for a stronger brand

ParcelWILL Shipping Protection gives you full visibility over every protected order, builds trust, and strengthens your brand's commitment to sustainability.

Powerful Visibility

Transparent Pricing and Automated Financial Processing

Sustainability and Added Value

Instant visibility for smarter shipping management.

Get clear oversight of all orders covered by ParcelWILL Protection. Quickly track coverage statuses, claims activity, and reimbursements, ensuring complete transparency and simplified management without added complexity.

Try for free
arrow-right
arrow-right
enhanced-visibility
enhanced-visibility

Real voice from our real customers

Our shipping protection solution helps Shopify brands reduce shipping-related loss. But don't take our word for it, see what our customers say:

g2-awards-badges-best-support
g2-awards-badges-users-love-us
g2-awards-badges-momentum-leader
g2-awards-badges-grid-leader
g2-awards-badges-high-performer
g2-awards-badges-users-most-likely-to-recommend
KoolandsJanuary 18, 2025
us-flag

Been using shipping protection since spring and wow what a difference! Before we had maybe 2-3 angry customers per week about missing packages, now it's basically zero. The attach rate is around 50% which shows customers see the value. Revenue sharing deal we worked out is helping our bottom line too.

J J MarketJanuary 20, 2025
us-flag

Simple setup, great results. Protection widget works perfectly and customers actually use it - we're seeing around 40% attach rate. No more headaches with lost packages and angry emails. Support team helped us get everything configured properly. Would definitely recommend to other store owners.

FALMARANJune 17, 2025
us-flag

We've been running this protection most of the year - night and day difference. Before, lost packages meant we chose between eating costs or unhappy customers. Now it's streamlined, everyone wins. Claims work perfectly, we see 55% attach rate. Definitely recommend.

BreatheFreeJuly 8, 2025
uk-flag

Great protection when ever you need it and the claims resolution has def helped reduce customer complaints. Anyone looking to eliminate shipping headaches and boost customer confidence then this is a must have cant recommend it enough !!!

Celina the LabelMay 13, 2025
us-flag

I'll be honest, I was hesitant about adding shipping protection to our checkout at first. But wow, what a difference it's made! Our customers actually love having the option, and we've seen our support tickets for lost packages drop by almost 70%. The setup was incredibly smooth too — literally took us less than 10 minutes to get everything running. As a small business owner, tools like this are super helpful!

Covert DronesDecember 12, 2024
us-flag

What I like the most here is that when I have questions or issues with the app, the support team responds and assists quickly! Also, the interface is very user-friendly, I can navigate it easily and easy to implement on our store.

CozylaApril 25, 2025
us-flag

The shipping protection feature has been fantastic - customers love the peace of mind and we've eliminated replacement costs. The support team, especially people like Kelly, is super helpful when setting up protection rules. It's been a game-changer for reducing shipping headaches!

HARD'N'HEAVYFebruary 7, 2025
us-flag

What I love most about ParcelWILL is how easy it makes tracking orders. It integrates perfectly with Shopify, so I can manage everything in one place without any hassle. My customers get real-time updates, which cuts down on those 'Where's my order?' emails.

BeneunderOctober 10, 2024
us-flag

What I like most about ParcelWILL is how easy it is to integrate with my Shopify store. The interface is clear, automated notifications keep my customers updated, and the dashboard allows me to manage everything in one place.

KoolandsJanuary 18, 2025
us-flag

Been using shipping protection since spring and wow what a difference! Before we had maybe 2-3 angry customers per week about missing packages, now it's basically zero. The attach rate is around 50% which shows customers see the value. Revenue sharing deal we worked out is helping our bottom line too.

J J MarketJanuary 20, 2025
us-flag

Simple setup, great results. Protection widget works perfectly and customers actually use it - we're seeing around 40% attach rate. No more headaches with lost packages and angry emails. Support team helped us get everything configured properly. Would definitely recommend to other store owners.

FALMARANJune 17, 2025
us-flag

We've been running this protection most of the year - night and day difference. Before, lost packages meant we chose between eating costs or unhappy customers. Now it's streamlined, everyone wins. Claims work perfectly, we see 55% attach rate. Definitely recommend.

BreatheFreeJuly 8, 2025
uk-flag

Great protection when ever you need it and the claims resolution has def helped reduce customer complaints. Anyone looking to eliminate shipping headaches and boost customer confidence then this is a must have cant recommend it enough !!!

Celina the LabelMay 13, 2025
us-flag

I'll be honest, I was hesitant about adding shipping protection to our checkout at first. But wow, what a difference it's made! Our customers actually love having the option, and we've seen our support tickets for lost packages drop by almost 70%. The setup was incredibly smooth too — literally took us less than 10 minutes to get everything running. As a small business owner, tools like this are super helpful!

Covert DronesDecember 12, 2024
us-flag

What I like the most here is that when I have questions or issues with the app, the support team responds and assists quickly! Also, the interface is very user-friendly, I can navigate it easily and easy to implement on our store.

Frequently asked questions

Want to offer worry-free delivery?

Get in touch with us to activate Shipping Protection, and offer added peace of mind at checkout.

TRUSTED BY LEADING SHOPIFY BRANDS WORLDWIDE
kachava-logo
depology-logo
typology-logo
stila-logo
lovepop-logo
kachava-logo
depology-logo
typology-logo
stila-logo
lovepop-logo
30K+

Customers Worldwide

$216B+

Yearly Impacted Revenue