Author: Abby Zeng
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Built-in Order Tracking for Shopify Customer Accounts: Now Live in ParcelWILL
Still sending customers to a tracking page outside their Shopify customer account? Many Shopify stores today keep order tracking outside of the customer account. Customers often have to leave their…
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Top 10 Shipup Alternatives & Competitors to Retain Revenue
Does your after-checkout process need some improvements? Maybe your tracking system isn’t reliable, or you struggle to manage your returns efficiently. Platforms like Shipup provide features that can help you…
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Hike Footwear Recovers 56% of Lost Return Revenue
Hike Footwear quickly won the market with its personalized shoes, with monthly sales of 50,000 pairs. However, behind the growing volume of orders, the operations team is fighting desperately with…
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PowerInBlack Achieves 128% ROI & 28% Repeat Sales
Slow shipping, especially for international orders, led to a steady stream of delivery questions and declining traffic for PowerInBlack.
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Weebot Eases Delivery Anxiety & Realizes 6,200% ROI
As the holiday season approached, Weebot saw a surge in “Where is my order?” questions from customers who expected real-time shipment updates.
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Vograce Cut WISMO by 73% and Reduced Shipping Time by 65%
Long production times and no shipment visibility wore out customers’ patience, and “Where is my order?” tickets overwhelmed Vograce’s sales team, delaying communication about quotes and proofs.
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The Period Company Reduced WISMO Tickets by 76%
From an outsider's perspective, everything seemed to go smoothly - The Period Company disrupted the reusable period underwear market as expected. In fact, the success involved many decision-making processes and…
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Machines Tracking ROI Hit 19,600%, with Order Lookups Boosted
After the 2021 Apple event, the order inquiries Machines, Premium Apple Reseller in Malaysia, surged. Limited stock pushed back fulfillment by several weeks, and customers soon lost patience.
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LiV FISHING Reduces Return Rate by 51.28% with CWILL Returns & Exchanges
LiV FISHING prioritized customer satisfaction and wanted to ensure customers could effortlessly initiate returns.
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Atolea Achieved an Incredible ROI of 463%
Atolea Jewelry ships to more than 70 countries, and making sure every delivery met its standards was a big challenge.
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