Job Title: Account Executive (Sales)
Location：North Carolina / California / Illinois (Remote/Hybrid)
Job Type: Full-time
About Us
CWILL (pronounced “quill”) is a leading eCommerce SaaS company trusted by 30,000+ Shopify & DTC brands worldwide. Our post-purchase and retention suite of tools — including order tracking, returns, shipping protection, reviews, loyalty, referrals, and AI-powered growth tools — helps merchants reduce support costs, recover revenue, and turn one-time buyers into loyal customers.
Role Overview
We are looking for a motivated Account Executive (AE) to join our U.S. team. This role is focused on acquiring new customers, managing the sales cycle, and closing deals with SMB to mid-market eCommerce brands. As one of our first sales hires in North America, you will play a critical role in shaping our sales motion and go-to-market strategy.
Key Responsibilities
- Drive the full sales cycle: prospecting, discovery, demo, negotiation, and closing.
- Build and maintain a healthy pipeline of eCommerce brands (Shopify merchants preferred).
- Hit and exceed monthly/quarterly revenue targets.
- Collaborate with Marketing, Partnerships, and Customer Success teams to improve lead quality and conversion.
- Gather customer feedback and provide insights to Product and Marketing to refine the GTM strategy.
- Represent CWILL at industry events, trade shows, and conferences.
Requirements
- Bachelor’s degree or above (required).
- Over 2 years of proven sales experience in SaaS, eCommerce, or the technology industry.
- Strong track record of hitting or exceeding quota.
- Familiarity with the Shopify ecosystem or DTC/eCommerce tools preferred.
- Excellent communication, negotiation, and presentation skills.
- Self-starter who thrives in fast-paced, startup environments.
What We Offer
- Competitive base salary + commission structure (OTE).
- Opportunity to be an early/founding member of our U.S. team.
- Fast career growth as the company expands in North America.
- Dynamic, global team with a mission-driven culture.
