tawk.to Live Chat

Name: tawk.to Live Chat
Brand: tawk.to
Rating: 3.6 (89 reviews)

Pricing: Free
Rating: 3.6 (89)
Developer: tawk.to

tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.

View and manage Shopify orders directly from chats and tickets.
Personalize greetings with triggers based on location, past visits, and more.
Provide fast, accurate responses with canned “shortcut” message templates.
Manage unlimited customers and organizations in your CRM.
Need help? Reach out to our support team 24x7 for live assistance.

Popular with stores like yours: Based in United States

Languages

English

Works with

Google Analytics
Webhooks
Wordpress
Zapier

Reviews (89)

Overall rating

3.6

Counts per rating level

71% of ratings are 5 stars
63
3% of ratings are 4 stars
3
2% of ratings are 3 stars
2
2% of ratings are 2 stars
2
21% of ratings are 1 stars
19

All reviews

September 15, 2026

I would strongly recommend NOT installing this spyware at all. Even after you uninstall it, it spies on your traffic and sends you email updates that you no longer want or requested. If you do install it and change your mind, you have to manually go back in and remove traces of the software garbage it leaves behind on your site.

Newt's Games and Playing Cards

United States

About 1 month using the app

August 6, 2026

the shame thing is the $29 AI plan is not available in shopify

Us Cushion

United States

3 months using the app

December 15, 2023

Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.

Snoot Boopers

United States

8 days using the app